Laura, But if you have a JAWS crash, Narrator is sometime all you have. Good in a pinch. Dave ----- Original Message ----- From: Laura Shumate To: jfw@xxxxxxxxxxxxx Sent: Wednesday, August 05, 2009 13:32 Subject: RE: JAWS crashing in windows vista I sugest you do not use Narrator. It is pretty crappy. I think that Window eyes or system access are better screen readers. Laura Shumate The Arc of Dauphin and Lebanon Counties Harsco Center 2569 Walnut St Harrisburg, PA 17103 Phone: (717) 920-2727 Fax: (717) 920-2730 www.arcofdc.org Affiliate of The Arc of PA Advocacy & resources for citizens with intellectual and developmental disabilities &their families ------------Confidentiality Notice ------------- This e-mail message, together with any attachments, is for the sole use of the intended recipient(s) and may contain confidential and or privileged information. The information may be protected by state and federal laws, including, without limitation, the provisions of the Health Insurance Portability and Accountability Act of 1996 (HIPAA), which prohibit unauthorized disclosure. Any unauthorized review, use, disclosure, forwarding, or distribution is prohibited. If you are not the intended recipient and have received this message in error, please contact the sender by reply e-mail immediately and destroy all copies of the original message. From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of Joseph Lee Sent: Monday, August 03, 2009 9:46 PM To: jfw@xxxxxxxxxxxxx Subject: RE: JAWS crashing in windows vista Hi, The only viable option would be using Microsoft Narrator to read the screen. Or, if you have Window-Eyes, you can use that. For me, I have a backup Korean screen reader that I use when JAWS crashes. Cheers, Jospeh From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of Brian Giles Sent: Monday, August 03, 2009 6:31 PM To: jfw@xxxxxxxxxxxxx Subject: RE: JAWS crashing in windows vista Hi Joseph, Thanks for the message. I just unloaded and reloaded JAWS because it was having trouble reading the window I was in, and when JAWS came back up I saw that Microsoft windows dialog. I looked at it more closely than I usually do, and the only button I see is a close program button. I've never seen a send error report button when anything has crashed in vista, be it Internet Explorer or JAWS or whatever. Haven't tried logging off and then back on yet, though. I don't see any kind of error code anywhere in that dialog that comes up, so I don't know if virtualizing the window and copying what's on the screen to a file would help. Is there a keystroke I can do within that dialog that might grab some info that might help FS figure out what's going on? Thanks, Brian