Re: JAWS SMA

Hi Allison,

I entered my serial number and a page came up with information.  But, I 
didn't see anything containing the version of JAWS.  It just gave my serial 
number and said there are zero authorizations remaining.

Are the authorizations the same as the number of upgrades available when an 
SMA is purchased?

Cindy
----- Original Message ----- 
From: "Allison Mervis" <allisonfm@xxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Monday, December 06, 2010 10:02 PM
Subject: RE: JAWS SMA


Hi Cindy.
I don't think the upgrade count will reset itself in the about dialog until
you re-authorize Jaws. However, there's another way to make sure the SMA has
gone through. Go to
www.fsactivate.com
Press the "continue product activation button.
The first option on that page is "verify the number of activation keys
available for your Freedom scientific product." When you enter on that link
and fill in your serial number, a page will be generated displaying a lot of
information a table. The portion that you're going to want to look at is the
current version of Jaws for which you have an authorization, for example,
jaws 12.0. If the version number reads something like Jaws 12.0+1 or +2,
then your new SMA has been applied. Please let me know if there's anything
else I can do to help. Have a great evening.
Allison
http://www.allisonmervis.com/

-----Original Message-----
From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf
Of Cindy Handel
Sent: Monday, December 06, 2010 9:08 PM
To: JFW
Subject: JAWS SMA

My husband called, one day last week, and purchased a new SMA for JAWS.
When should it appear in "About JAWS"?  It still says zero for SMA.

Cindy
--

"Trust in the LORD with all your heart and lean not on your own
understanding; in all your ways acknowledge Him, and He will make your paths
straight."
Proverbs 3:5-6


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