RE: JAWS 10 Update issues

  • From: Curtis Delzer <curtis@xxxxxxxxxx>
  • To: jfw@xxxxxxxxxxxxx
  • Date: Fri, 21 Nov 2008 00:20:10 -0600

Ok, here it is, pasted from the update window, though it is generic enough.

Please wait
Please wait while JAWS checks to see if
updates are available.  This process may take
several minutes.

and then,
JAWS Updates
There is an error with your Internet connection.
Please make sure you have established a connection
before continuing.
If you are unable to establish an Internet connection,
contact your local dealer or Freedom Scientific
Customer Service at (727) 803-8600.
Retry Cancel
As I say, continue to say, and have said, every other program connects, including when I update jfw9, no problems, but when the first Beta happened for jfw10, I thought it was a problem easily handled. I have done every conceivable action I can think of e.g. turned off firewall, off antivirus, disconnected this computer from my router and connected it directly to the modem thinking some issue inside the router but . . . no luck. ftp, fine, email, fine, http, fine, send_space wizard, fine, retrieves files from their http, ok, made sure that the router had unblocked port 12000 for tandem, ok, checked that, ok, so . . . no clues. It is not true that my internet connection has a problem, only for jfw10 does it. 
Curtis Delzer.
HS
At 09:44 AM 11/19/2008, you wrote:
What specific messages are you seeing when your update fails? Please be as detailed as you can, and quote the messages verbatim if you have the time. Does it fail during the download phase, or during installation? Have you exited all applications on your computer before attempting the update? 


Tom Hesley



-----Original Message-----
From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of Curtis Delzer 
Sent: Wednesday, November 19, 2008 10:38 AM
To: jfw@xxxxxxxxxxxxx
Subject: RE: JAWS 10 Update issues
Hmm, September 26 to the present day, hmm, still a problem. Oh yes, I mean jfw 10 update issues, the subject, still on this computer, will not update, no matter what. I get on the web, fine, ftp sites, ok, email, ok, but yet will not update. Now of course running jfw10 full release, no luck. My wife's computer, on the same router, :) updates fine so why not on mine? Any ideas at all, welcome, turned off firewall, (at risk for a short bit yes), no luck, turn off antivirus, no luck, and yet everything else works fine. Does the update require a port to be opened like 12000 for tandem? I even did that, no luck. It is a puzzle that someone on this list must have figured out for their computer, so I'd love to know your solution so toss it my way, please? 

Curtis Delzer

At 04:40 PM 9/26/2008, you wrote:
I reported the 2003 issue a month ago, guess other things took precedent. It works great in Outlook 2007, only wish I worked as well there. 



Rose Combs
rosecombs@xxxxxxxxx


----------
From: jfw-bounce@xxxxxxxxxxxxx [ mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of RAWest 
Sent: Friday, September 26, 2008 9:52 AM
To: jfw@xxxxxxxxxxxxx
Subject: RE: JAWS 10 Update issues
I am also having that issue with outlook 2003 with always stating 1 unread message.
Also in outlook 2003 or in this case through windows when jaws is reading I find that the word it is being read I T. 

a bit annoying.

I reported it when the first release came out but it is still doing it.

Robert


----------
From: jfw-bounce@xxxxxxxxxxxxx [ mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of Nermin 
Sent: Friday, September 26, 2008 12:03 PM
To: jfw@xxxxxxxxxxxxx
Subject: JAWS 10 Update issues

Hi all,

my observations so far regarding Firefox and edit fields are frustrating.
When you start Firefox, it gives you the start page, where one can search terms, but the edit field is not recognised as such, the plop sound indicates that I go into forms mode, but nothing is announced, neither edit, nor search. 
Just when I tab around, the edit field is recognised.
Not only does this happen on the Mozilla start page, but also on the very beta report form I used to file the issue. 
Strange thing.
The announcement "virtual PC Cursor" in OUtlook Express can also be observed here, so this must be a general thing they broke in this beta. 

Regards,
Nermin

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