Re: I need to get installation maintenance started urgently on jaws8
- From: "Adrian Spratt" <A.Spratt@xxxxxxxxxxxxxxxx>
- To: <jfw@xxxxxxxxxxxxx>
- Date: Tue, 6 Mar 2007 13:59:00 -0500
Nicol,
Until someone more knowledgeable replies, I have two thoughts.
First, people on the list run a JAWS repair by going to add/remove programs,
selecting the JAWS 8 application, and choosing the "repair" option when it
comes up. That's what I recall reading. I haven't needed to do it myself.
Second, I don't know if this option is available on a network, but instead
of copying files from JAWS 7 to 8, normally you'd be able to run a merge by
going into the JAWS menu (insert-j) and selecting Utilities. The first
utility on my system is Merge. So after you've run a repair, which I
believe will return JAWS 8 to its factory settings, you could do the merge.
Good luck.
----- Original Message -----
From: "nicol" <nicoljacobus@xxxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Tuesday, March 06, 2007 12:33 PM
Subject: I need to get installation maintenance started urgently on jaws8
HI folks Our employer purchased jaws8 for use at work. One of my colleagues
who is partially sighted have been given the assignment to install jaws8
onto our machines. Its not something we can do ourselves as there's a lot of
codes that needs to be entered from a printed document. So now jaws8 is
installed but I wanted to transfer all my settings from jaws7 to jaws8. In
the first place I set jaws' speed and punctuation and I also made a setting
in the default config file so that I can be able to use the numpad and
extended keys separately.To tell you exactly which settings it is: its in
the default configuration file: insert+f6, control+shift+d, I went to the
keyboard item on the set options menu and I selected the checkboxes:
differentiate between numpad and extended keys and differentiate between
left and right shift keys. I also have place markers which I use on my
survey page which I want to use and then there is my dictionary files and
script files with a few scripts I created for Microsoft word and internet
explorer.So I took the shortest route: I went into jaws7's enu folder and I
copied everything by pressing control+a and control+c. Then I went to
jaws8's enu folder and I pressed control+v and I said: yes to all. So I was
impressed when I noticed that the speed of jaws8 is the same as jaws7; the
way I set it and all my configuration settings and dictionary files were
there. But then suddenly I started getting many annoyances. First of all
when I went into Microsoft word I get an error message box teling me that
there is a problem with a word mag script file.And then I also got an
annoying message: something to do with unknown function call to alerts.
That's what I made out it said. It is probably a function in the default
script file that went corrupt because I copied everything from jaws7 to
jaws8. So then I tried to find the installation maintenance program of
jaws8. First I went into the programs menu under my start menu, in jaws8, in
tools but there is no installation maintenance; only uninstall jaws. Then I
went into a folder under program files called install shield information.
And I pressed enter on a setup.exe file, but then jaws said something about:
sound max setup and suddenly jaws freezed. So then I restarted but nothing
happened. So then I couldn't use my computer at all. So then the I T guys
came out and they fixed the problem. They weren't aware that I clicked on a
setup file and interrupted the install by restarting, they just said that
sound drivers went corrupt. So my colleague wasn't too impressed with me.So
now my sound is working again but I still have the problem of my jaws
scripts and functions not working correctly because I tried to transfer
everything from jaws7 to jaws8. I realized that I should only copied the
dictionary files from jaws7 to jaws8 and rather create that few scripts
myself all over and set the configuration settings. I made a big balls up by
copying everything from jaws7 to jaws8. So now I need to repair jaws and I
can't find installation maintenance at all. It seems as if jaws8 doesn't
have installation maintenance, only uninstall jaws. Can anyone kindly advise
me on how to repair jaws? I want to do it without having to obtain the cd.
The jaws cds is kept by my colleague and he is a very cranky person and he
won't allow me to use the jaws cds myself and he will jump down on me if he
have to repair jaws because I messed up something. So I'm really afraid to
Ask Him so I need to repair jaws without him knowing anything. Another
alternative is that I can download the jaws8 setup file from freedom
scientific onto my flash drive and then at work open the file from my flash
drive and it should give me an option to repair, modify or uninstall then I
can repair jaws. But I noticed the file is 62 mb. Isn't there another way I
can restore the original files without the cd? If my only other alternative
is then to download the file and in that way repair jaws should I download
the demo which is 58 mb or should I download the http download which is 62
mb. Your help is desperately appreciated. At this stage I haven't really
encountered any problems that jaws doesn't read something propperly but it
keeps teling me: unknown function call; unknown function call. Even if I go
into the start menu and I open up a submenu it says that message to me
continuously. THANKS IN DESPARATION
--
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