I called your help desk once and no one called me back. I finally had to hire Geek squad to fix my problem. I can tell you that was an expensive proposition. Marie -----Original Message----- From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of Ray Campbell Sent: Wednesday, April 01, 2009 11:31 AM To: braillenote@xxxxxxxxxxxxxxxxxx; blindtech@xxxxxxxxxxxxxxx; VICUG-L@xxxxxxxxxxxxxxxxxx; jfw@xxxxxxxxxxxxx Subject: Help Desk and WGN Radio Appearance Hello: I am sending each of you this message, reminding you of the Adaptive Technology help Desk here at the Chicago Lighthouse for People Who Are Blind or Visually Impaired which I operate. We're still here, having filled almost 2,400 requests for assistance in the past three years. If you can continue to spread the word about our service to people who are blind or visually impaired, that we can assist them with almost any technology question or problem, I would greatly appreciate it. Speaking of the Help Desk, I will be appearing this evening, April 1 (no joke) on WGN Radio's The Steve and Johnny Show at approximately 11:20 p.m. U.S. central time. This appearance is part of their "Website Wednesday Night" program. I will spend from 7 to 10 minutes talking about the Adaptive Technology Help Desk and the work we have done, Included in this segment will be a chance for me to plug a new JAWS feature, JAWS Tandem which allows me to remotely access someone's computer and either train them on things or fix problems. You can listen either at 720 on the AM dial to WGN, or on-line at www.wgnradio.com. The audio will be archived in case you are not able to hear me live, probably at www.wgnradio.com on Steve and Johnny's After Dark blog. Thanks, and please make sure to spread the word about the help desk to as many people as you can. We're still here, waiting for your calls or e-mails. Ray Campbell, Help Desk Technician Adaptive Technology Center Chicago Lighthouse for People Who Are Blind or Visually Impaired 1850 W. Roosevelt Road Chicago, IL 60608 312-997-3651 (Voice/Relay) or 888-825-0080 (voice/Relay) ray.campbell@xxxxxxxxxxxxxxxxxxxxx AIM Screen Name: tclhelp www.thechicagolighthouse.org -- JFW related links: JFW homepage: http://www.freedomscientific.com/ Scripting mailing list: http://lists.the-jdh.com/listinfo.cgi/scriptography-the-jdh.com JFW List instructions: To post a message to the list, send it to jfw@xxxxxxxxxxxxx To unsubscribe from this mailing list, send a message to jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line. Archives located at: //www.freelists.org/archives/jfw Alternative archives located at: http://n2.nabble.com/JAWS-for-Windows-f2145279.html If you have any concerns about the list, post received from the list, or the way the list is being run, do not post them to the list. Rather contact the list owner at jfw-admins@xxxxxxxxxxxxxx -- JFW related links: JFW homepage: http://www.freedomscientific.com/ Scripting mailing list: http://lists.the-jdh.com/listinfo.cgi/scriptography-the-jdh.com JFW List instructions: To post a message to the list, send it to jfw@xxxxxxxxxxxxx To unsubscribe from this mailing list, send a message to jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line. Archives located at: //www.freelists.org/archives/jfw Alternative archives located at: http://n2.nabble.com/JAWS-for-Windows-f2145279.html If you have any concerns about the list, post received from the list, or the way the list is being run, do not post them to the list. Rather contact the list owner at jfw-admins@xxxxxxxxxxxxxx