Here's a dialog I had with the FS team regarding an issue with Jaws 12 and a Focus display. The issue has to do with disabling spacemarkers in MSWord. I tried their suggestions but none of them worked. As explained below, the keystroke suggested is an office keystroke, and to check the Word Help system if the shortcut doesn't work. I went to Help and entered "spacemarkers" in the search box, but evidently it was not found. Do you have any suggestions?
0Here's the information about the version of Word I'm using: About Microsoft Office Word Microsoft® Office Word 2003 (11.8326.8324) SP3 Part of Microsoft Office Professional Edition 2003 Copyright © 1983-2003 Microsoft Corporation. All rights reserved.Portions of International CorrectSpellT spelling correction system © 1993 by Lernout & Hauspie Speech Products N.V. All rights reserved. English thesaurus content developed for Microsoft by Bloomsbury Publishing Plc. French spelling checker, dictionaries, hyphenator tool, thesaurus and application © 1994-2000 SYNAPSE Développement, Toulouse (France). All rights reserved. Spanish Spelling Engine, Hyphenation Engine, and Thesaurus Engine © 1998-2002 by SIGNUM Cía. Ltda. Quito, Ecuador. All rights reserved. French and Spanish bilingual dictionaries © Langenscheidt KG Berlin and Munich 2000. Certain templates developed for Microsoft Corporation by Impressa Systems, Santa Rosa, California. Compare Versions ©1993-2000 Advanced Software, Inc. All rights reserved.The American Heritage Dictionary of the English Language, Third Edition Copyright © 1992 Houghton Mifflin Company. Electronic version licensed from
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Tech Support... Disabled Items...Do I need to update to Word 2007 or something? This may be more advanced or not as accessible with Jaws. Or should I just use Jaws 11 for Word and the Focus? Please read all the messages below to get an ide of the actual issue. Thanks.
Douglas Richard Dexheimer
Chief of Braille Production
Born Again Productions
Friedman Place Room #308
5527 N. Maplewood Avenue
Chicago, Il 60625
(773) - 409 - 6163
drichardd@xxxxxxxxxxxxx
----- Original Message -----
From: "Freedom Scientific Support" <support@xxxxxxxxxxxxxxxxxxxxx>
To: <drichardd@xxxxxxxxxxxxx> Sent: Wednesday, November 17, 2010 7:06 AM Subject: FW: Focus display with Jaws 12 vs. 11Fw: jaws registration number Dear Douglas Thank you for contacting Freedom Scientific technical Support. The control+shift+8 command is a Office keystroke. If this keystroke is not working, you will need to refer to the Word help system for additional assistance on disabling the spacemarkers Be sure to include all previous correspondence pertaining to this matter when replying to this message so that we might better assist you. Regards, Mr. Tracey Jackson, Technical Support Specialist Freedom Scientific Phone support: 727 803 8600, option #2 E-mail Support: support@xxxxxxxxxxxxxxxxxxxxx <mailto:support@xxxxxxxxxxxxxxxxxxxxx> Visit our website at: http://www.freedomscientific.com/ -----Original Message----- From: Douglas Richard Dexheimer [mailto:drichardd@xxxxxxxxxxxxx] Sent: Tuesday, November 16, 2010 4:29 PM To: Freedom Scientific Technical Support Subject: Re: Focus display with Jaws 12 vs. 11Fw: jaws registration number Thanks for the help with the Focus commands. However, in Word the controlingshifting8 didn't turn off spacemarkers or do anything else. A good thing I discovered is being able to enter text into a document or email in contracted Braille on the Focus with Jaws 12. Do you have any further thoughts about the controlingshifting8 command and why it's not working on my end? Thanks. Douglas Richard Dexheimer Chief of Braille Production Born Again Productions Friedman Place Room #308 5527 N. Maplewood Avenue Chicago, Il 60625 (773) - 409 - 6163 drichardd@xxxxxxxxxxxxx----- Original Message ----- From: "Freedom Scientific Technical Support" <spt@xxxxxxxxxxxxxxxxxxxxx>
To: <drichardd@xxxxxxxxxxxxx> Sent: Tuesday, November 16, 2010 1:36 PM Subject: RE: Focus display with Jaws 12 vs. 11Fw: jaws registration number Dear Douglas: Thank you for contacting Freedom Scientific Support. When in Microsoft Word press control+shift+8 on the numbers row to turn off paragraph and space markers. If you have any additional questions, please don't hesitate to contact us. Thank you for choosing Freedom Scientific! If replying to this message, Be sure to include all previous correspondence pertaining to this issue so that we might more quickly assist you. Regards, Grant Downey Technical Support Specialist Freedom Scientific Phone support: 727 803 8600, option #2 E-mail Support: support@xxxxxxxxxxxxxxxxxxxxx Visit our website at: http://www.freedomscientific.com Our Mission To develop, manufacture and market innovative technology-based products and services that those with vision impairments and learning disabilities use to change their world. -----Original Message----- From: Douglas Richard Dexheimer [mailto:drichardd@xxxxxxxxxxxxx] Sent: Monday, November 15, 2010 6:14 PM To: Freedom Scientific Technical Support; Keith Patterson; Keith Patterson Subject: Focus display with Jaws 12 vs. 11 I noticed a few issues in Jaws 12 that affect the operation of my Focus,
such as spacemarkers (represented by braille semicolons) between words in MS Word; I'd rather read text with real spaces between words, not symbols that appear like contractions or punctuation creating a mess of text with no space between words. different operations of the Focus braille keyboard between Jaws 11 and 12. Please tell me what I can changein Jaws 12 so the Focus will behave like it did in Jaws 11 (as far as reading text in Word with clear spaces between words instead of semicolons or lower b's). Thanksfor your patience as I work out the different snags and minor variations. Douglas Richard Dexheimer Chief of Braille Production Born Again Productions Friedman Place Room #308 5527 N. Maplewood Avenue Chicago, Il 60625 (773) - 409 - 6163 drichardd@xxxxxxxxxxxxx
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