http://en.wikipedia.org/wiki/McDonald's_legal_cases#Cases_brought_by_McDonald.27s_2I believe Darrell's petition may do harm. Many of FS's customers have legitimate criticisms of its technical service, the recurrence of old software defects, and so on. This petition is frivolous and based on ignorance, and it may cause management to take the community of individual blind consumers less seriously. Remember, FS undoubtedly makes most money not from individuals, but the government, rehab agencies and other institutions. We need to speak intelligently on matters where we actually know what we're talking about if we want to be heard.
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