Re: Freedom Scientific's Lack of Support for Hardware

Jim,\

No argument from me. The only problem I have is they ask and demand their
money up front. Where in the literature of FS does it say they were not
going to support the older systems? I sure didn't see it, did you?
RJ
----- Original Message ----- 
From: "Gene" <guystevens@xxxxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Wednesday, June 15, 2005 8:15 PM
Subject: Re: Freedom Scientific's Lack of Support for Hardware


> I don't mean to be argumentative but it isn't their fault that people
don't
> upgrade operating systems. There was obviously a choice to be made about
> which way to go. Support older O. S. versions or the current and future
> ones. If you owned the company you'd make the same choice they did.
>
>
>
> Thanks; Gene
>
> On MSN and Yahoo - guystevens@xxxxxxxxxxxxx
>
>
> ----- Original Message ----- 
> From: "RJ" <rjf1@xxxxxxxxxxxx>
> To: <jfw@xxxxxxxxxxxxx>
> Sent: Wednesday, June 15, 2005 8:12 PM
> Subject: Re: Freedom Scientific's Lack of Support for Hardware
>
>
> > You could be right, but they shouldn't have taken my money, if they
> > weren't
> > going to support my system.
> > RJ
> > ----- Original Message ----- 
> > From: "Gene" <guystevens@xxxxxxxxxxxxx>
> > To: <jfw@xxxxxxxxxxxxx>
> > Sent: Wednesday, June 15, 2005 8:06 PM
> > Subject: Re: Freedom Scientific's Lack of Support for Hardware
> >
> >
> >> One reason for that could be the fact that Microsoft it self either has
> >> or
> >> is about to discontinue support for that O. S.
> >>
> >>
> >>
> >> Thanks; Gene
> >>
> >> On MSN and Yahoo - guystevens@xxxxxxxxxxxxx
> >>
> >>
> >> ----- Original Message ----- 
> >> From: "RJ" <rjf1@xxxxxxxxxxxx>
> >> To: <jfw@xxxxxxxxxxxxx>
> >> Sent: Sunday, May 15, 2005 8:07 PM
> >> Subject: Re: Freedom Scientific's Lack of Support for Hardware
> >>
> >>
> >> > It appears as FS couldn't care less about the blind consumers. It is
> >> > profit
> >> > and profit only they seem to care about. The last two upgrades were a
> >> > disaster for win 98 c users in my opinion.
> >> > RJ
> >> > ----- Original Message ----- 
> >> > From: "Gene" <guystevens@xxxxxxxxxxxxx>
> >> > To: <jfw@xxxxxxxxxxxxx>
> >> >    Sent: Wednesday, June 15, 2005 7:55 PM
> >> > Subject: Re: Freedom Scientific's Lack of Support for Hardware
> >> >
> >> >
> >> >> No company I know of supports every piece of hardware that comes
out.
> > If
> >> > FS
> >> >> has a product they think is comparable to the hardware in question
> >> >> then
> >> >> of
> >> >> course they aren't going to support something built by the
> >> >> competition.
> >> >>
> >> >>
> >> >>
> >> >> Thanks; Gene
> >> >>
> >> >> On MSN and Yahoo - guystevens@xxxxxxxxxxxxx
> >> >>
> >> >>
> >> >> ----- Original Message ----- 
> >> >> From: "Wil James" <wil@xxxxxxxxxxxxxxxx>
> >> >> To: <jfw@xxxxxxxxxxxxx>
> >> >> Sent: Wednesday, June 15, 2005 7:48 PM
> >> >> Subject: Freedom Scientific's Lack of Support for Hardware
> >> >>
> >> >>
> >> >> > This makes no sense to me in any way, shape, fashion, or form.
Let
> > me
> >> >> > set up the context for you.
> >> >> >
> >> >> > Someone wrote on the GW Micro list about the Braille Sense, the
> > newesst
> >> >> > PDA from GW Micro, inquiring about a driver for JAWS to work with
> >> >> > its
> >> >> > braille display.  I was shocked to see the below response.  This
is
> >> >> > directly from Doug Geoffray.
> >> >> >
> >> >> > Begin Quote
> >> >> > Hello Robert,
> >> >> >
> >> >> > I'm very glad you asked this question.  This has generated great
> >> >> > frustration for me.
> >> >> >
> >> >> > With Window-Eyes, our philosophy is to support as many
synthesizers
> > and
> >> >> > as
> >> >> > many braille displays as possible.  Even if this means we need to
> >> >> > support
> >> >> > products from competing companies.  It just seems so clear in my
> >> >> > mind
> >> >> > that
> >> >> > this is the only approach.
> >> >> >
> >> >> > However, Freedom Scientific obviously doesn't feel as I do about
> >> >> > this.  HIMS had contacted Freedom Scientific several months ago
> >> >> > regarding
> >> >> > the ability to create a JAWS driver for the Braille Sense.
Freedom
> >> >> > Scientific never responded.   Thinking I had a better relationship
> > with
> >> >> > Freedom, I decided to send an email to Eric Damery directly
> >> >> > regarding
> >> >> > this.  Like HIMS, I never got a response.  A couple weeks ago I
saw
> >> >> > Eric
> >> >> > in
> >> >> > person and asked him about this...  He said he would get back with
> >> >> > me
> >> >> > by
> >> >> >
> >> >> > the end of the week with what I needed.  Well, I did hear back in
> > email
> >> >> > at
> >> >> > the end of the week but it wasn't what I needed.  Let me quote
> >> >> > Eric's
> >> >> > official response:
> >> >> >
> >> >> > "At this time, we don't feel it makes good business sense for
> >> >> > Freedom
> >> >> > Scientific to work with HIMS or their Distributors to provide the
> >> >> > necessary
> >> >> > specification or support the development of a driver to be used by
> > JAWS
> >> >> > for
> >> >> > Windows."
> >> >> >
> >> >> > This just blew me away.  Since the beginning of Freedom Scientific
> > all
> >> >> > I
> >> >> >
> >> >> > have heard is that this one stop shopping idea is best for the
> >> >> > user.  Creating one company that handles all products for all
blind
> > and
> >> >> > visually impaired users is only going to help the industry and of
> >> >> > course
> >> >> >
> >> >> > blind people.  Well, all I have seen are prices going up and fear
of
> >> >> > competition and anything that can be done to squash competition
even
> > if
> >> >> > that means not giving existing and future JAWS users access to all
> >> >> > their
> >> >> >
> >> >> > options.  Options such as the Braille Sense.
> >> >> >
> >> >> > Keep in mind that with Window-Eyes we, meaning GW Micro, create
all
> > the
> >> >> > synthesizer and braille drivers ourselves.  With JAWS, the drivers
> > are
> >> >> > not
> >> >> > written by Freedom Scientific but usually the manufacturer of the
> >> >> > device.  So for the Braille Sense, we are not asking Freedom
> > Scientific
> >> >> > to
> >> >> > create the driver, we are asking for the development kit they
> >> >> > already
> >> >> > have
> >> >> > which documents how the driver should be written to interface into
> >> >> > JAWS.  Bottom line, there is no extra work on Freedom's part to
> > create
> >> >> > this
> >> >> > driver.  We will do that.  But they refuse to give us the existing
> >> >> > necessary information simply because it competes with their
PACMate
> >> >> > which
> >> >> > has been struggling.
> >> >> >
> >> >> > My frustration is that Freedom Scientific has grown so big and
> > arrogant
> >> >> > that they can turn their back on blind users simply for a buck.
> >> >> >
> >> >> > So Robert, to answer your question specifically.  We would love to
> >> >> > create a
> >> >> > JAWS driver for the Braille Sense.  But Freedom Scientific is
tieing
> >> >> > our
> >> >> >
> >> >> > hands because they feel threatened by the Braille Sense.
> >> >> > End Quote
> >> >> >
> >> >> >
> >> >> > -------------------------------------
> >> >> > This message was written and composed on the Pac mate.
> >> >> > --------------------------------------
> >> >> > Visit my blog at
> >> >> > http://wil.wilanddenise.com
> >> >> > ------------------------------
> >> >> >
> >> >> >
> >> >> > --
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> >> >> >
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Rather
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> >> >> >
> >> >>
> >> >>
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