Re: Freedom Scientific's Lack of Support for Hardware

Logicly you make sense but there are many companies who don't provide
support for their product and their PR and advertising give the illusion os
the greatest product on earth.  Judith
----- Original Message -----
From: "Evelyn Weckerly" <weckerly@xxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Thursday, June 16, 2005 12:24 AM
Subject: Re: Freedom Scientific's Lack of Support for Hardware


> Hi,
>
> Yes, but if you don't provide good service and support, you're not really
> going to make money because people will vote with their feet.
>
> FS does not have to do the work to support the Braille Sense: GW Micro
will
> do it and does it. Read that message again to get their philosophy. That
> company has an excellent reputaion for customer support.
>
> Evelyn
>
> At 09:40 PM 6/15/05, you wrote:
> >Not true. The first thing any company should be concerned with is the
bottom
> >line. If there is no profit there is no service, tech support, R & D, new
> >product research, market research, and so on. That is something people
today
> >seem to forget all to often.
> >
> >
> >
> >Thanks; Gene
> >
> >On MSN and Yahoo - guystevens@xxxxxxxxxxxxx
> >
> >
> >----- Original Message -----
> >From: "Marsha Anderson" <marcatony@xxxxxxxxx>
> >To: <jfw@xxxxxxxxxxxxx>
> >Sent: Wednesday, June 15, 2005 9:37 PM
> >Subject: Re: Freedom Scientific's Lack of Support for Hardware
> >
> >
> > > Hi
> > >    The first thing a company should be concerned with is providing
good
> > > service.  In the long run, if you provide a good service, you will
make
> > > more money.  Perhaps, such companies should read something like "Fifty
> > > points Of Profit".
> > > Marsha Anderson
> > > --
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