Forms mode stops talking then starts again

  • From: "Peter" <peterholdstock@xxxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Tue, 25 Mar 2008 13:23:31 -0000

Hmm, I've just had a bit of a go at FS support as they keep emailing me back 
the same questions and things to try.

I keep finding JAWS stops talking randomly when I go in to forms mode on 
websites, and then starts again about 10 seconds later exactly where I want it 
and in forms mode ready to go. My hard drive makes a bit of noise while its 
doing it as if JAWS is shutting down and restarting, but strangely exactly 
where it left off.

Despite telling them several times, I've got the latest version of all my 
drivers, JAWS, and all windows updates, they still tell me to get them or tell 
me to delete einternet history despite it being a brand new vista installation.

I'm also finding JAWS every now and again starts missing off half of the words 
then resolves itself again.
Peter


From: Nancy Shugart 
Sent: Tuesday, March 25, 2008 2:18 AM
To: jfw@xxxxxxxxxxxxx 
Subject: Jaws 9 & Vista


I'm sorry to ask still another question but...

I am having quite a bit of trouble with this new Dell laptop that has Vista 
Home Premium.
I'm using Jaws home version 9.
Just downloaded the latest version 9 today.

I had called Freedom Scientific's tech support and explained the problem I was 
having with Jaws version 8.
The only advice he had for me was to download the latest version 9 which I did.
Now a different problem has begun.

When typing an email, I arrow up to read a line I just typed and Jaws reads it 
to me.
But when I arrow back down, there should be a blank line there but instead Jaws 
reads the same line again to me.
If I arrow up several times, it reads several lines twice before reading a 
different line.

When it should tell me there's a blank line, it instead reads text that 
shouldn't be there.
And my guess is that text really isn't there.  But for some reason, Jaws is 
reading text.

Any ideas?

One more question, a friend told me that pro version of Jaws is more stable 
with Vista than home version.  Is there any truth to this?

Thanks for all your time and help.

Nancy

"Courage is the capacity to hear what others say is impossible and believe you 
are the one to make it happen." -Nancy Shugart
Prove them wrong and succeed anyway.  Visit...
http://www.provethemwrong.com

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