Re: FS activate
- From: David Mehler <dave.mehler@xxxxxxxxx>
- To: jfw@xxxxxxxxxxxxx
- Date: Thu, 12 Nov 2009 16:05:10 -0500
Hi,
Jfw 11 seems to have video issues and activation. I went through a
similar episode with vista and jfw11. I installed the OS, then jfw,
authorized not realizing i don't keep track of these things, that i
used my last activation. Well, ran a windows update and one of the
things it wanted to update was the video driver. I've been down this
road before just rerun jfw video intercept and all will be well. Well,
it was not, the driver hooked in, but jfw was in demo mode. As this
happened on a friday night my choice was either jfw in 40 minute demo
mode until monday or learn NVDA and it's Espeak synth. Monday morning
i got this issue resolved.
As for the what to do, and this is just a personal opinion, I've never
been a fan of product activation the successor to the jfw
authorization disk, two different versions of that. I think that
screen readers prices in particular and assistive technology in
general, are to high for persons who are not on their State's
assistance whatever that may be to afford. I state this not only for
those on SSI/SSDI but those individuals trying to raise a family. For
me the solution has been not to upgrade, cost versus benefits i don't
feel i should pay for versions that are only bug fixes to previous
versions and bugs for that matter in software i'm not using. I was
using jfw5 until about a year ago when my copy was destroyed and i was
left screen readerless. The fix then back to the state, they bought me
the first one, the one that was illegally seized and tossed, they
bouthg me jfw9 and after prodding an SMA. I'm authorized through 11
then on my own again. As for the future what i'm going to do after 11
I can not say. Fs's activation policy is only one such that i disagree
with, their Braille driver even though i don't own a display is
another, prices and anticompetitive practices their fight with one of
their competitors.
My best advice for whatever it's worth is to take each user and each
situation as it comes. There are alternatives to jfw, jfw is the most
prevelent again in my opinion because that's what many state rehab
agencies train and recommend. Some of the alternatives are lesser in
price, some are free such as NVDA and others. For the free versions
you will loose the ability to call up a company to report a bug or get
help, but that might be better for some.
I didn't mean to ramble, i hope this has been helpful in some way.
Dave.
On 11/12/09, Tony <tonys_groups@xxxxxxxxxxxxxx> wrote:
> How does the dongle work?
>
> Must it be plugged in to the machine whilst jaws is being used?
>
> T
>
> -----Original Message-----
> From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf
> Of Chris Hallsworth
> Sent: 12 November 2009 19:16
> To: jfw@xxxxxxxxxxxxx
> Subject: RE: FS activate
>
> I really think FS should change their policies. One idea is user-centered
> licensing. Each user who buys JAWS will get a unique username. This username
> can then be used, along with the 20-digit authorization number, to activate
> the software. Just my thoughts and this will eliminate the need to reset
> licenses.
>
> -----Original Message-----
> From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf
> Of Julie Bentley
> Sent: 12 November 2009 6:45 PM
> To: jfw@xxxxxxxxxxxxx
> Subject: RE: FS activate
>
> Go to the top. Ask for a supervisor or the head of an appropriate
> department. Do not settle. Keep going up the food chain. Ask who is able
> to over ride what they are currently telling you. Ask who has decision
> making authority. Sorry this is happening to you. Email if you need more
> support.
>
>
>
> Designs on Life Coaching
> Julie Bentley, Certified Life Coach
> 818-892-9786
> julie@xxxxxxxxxxxxxxx
> www.DOLcoaching.com
>
> Life by design not by default!
>
>
>
>
> ________________________________
>
> From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf
> Of Vic Llanes
> Sent: Thursday, November 12, 2009 10:24 AM
> To: jfw@xxxxxxxxxxxxx
> Subject: FS activate
>
>
> I don't know how I feel; I couldn't describe it any other way but really
> bad. I've always paid for all my software, from my OS,utilities, security,
> and my screen reader etcetera. I don't engage in any piracy.
>
>
> Last week I bought a high-specs Toshiba laptop with Windows 7 and
> loved all its features but finally had to return it because I was having
> several issues with Jaws version 11.. I thought it was just the laptop. Any
> simple change I make with it like updating the OS or drivers would trigger a
> Jaws video driver error and that terrible thing about Jaws not being
> authorized. So, wasted some authorization count on that. This week, I
> received my customized laptop from Dell which is a Studio 16 XPS. Again, I
> cannot make any change to the system without triggering that error message
> about Jaws video driver error and "Jaws is not activated. But OK, I can work
> with Jaws tech support to resolve these. I am patient for a solution and so
> I thought. But while a solution is being work out, I still need to work so I
> need to have my activation count reset so I can fall back to my old system
> and reinstall Jaws on to it. I emailed FS explaining the situation and I get
> an offensive email that I am only being given 1 activation count because
> there has been a reset request within the past 60 days. This in spite that I
> have been in communication with a tech support person. I emailed them again
> explaining that I'm not at fault etcetera but I am being stonewalled despite
> that I have been respectful all the way in all my communication. Moreover, I
> checked my activation count and there was 0 not even the promised 1
> activation.
>
> What am I suppose to do now? I feel so violated. I also need to
> work. Is there really no redress for things of these sort? I just paid for
> my SMA and I'm supposed to be good for until version 13. Folks, it is me
> that is having the trouble this time but it could easily be you next time.
> So, any thoughts on what I can do?
>
> Thanks
> Vic
>
>
> --
> JFW related links:
> JFW homepage: http://www.freedomscientific.com/
> Scripting mailing list:
> http://lists.the-jdh.com/listinfo.cgi/scriptography-the-jdh.com
> JFW List instructions:
> To post a message to the list, send it to jfw@xxxxxxxxxxxxx
> To unsubscribe from this mailing list, send a message to
> jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line.
> Archives located at: //www.freelists.org/archives/jfw
> Alternative archives located at:
> http://n2.nabble.com/JAWS-for-Windows-f2145279.html
>
> If you have any concerns about the list, post received from the list, or the
> way the list is being run, do not post them to the list. Rather contact the
> list owner at jfw-admins@xxxxxxxxxxxxxx
>
> --
> JFW related links:
> JFW homepage: http://www.freedomscientific.com/
> Scripting mailing list:
> http://lists.the-jdh.com/listinfo.cgi/scriptography-the-jdh.com
> JFW List instructions:
> To post a message to the list, send it to jfw@xxxxxxxxxxxxx
> To unsubscribe from this mailing list, send a message to
> jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line.
> Archives located at: //www.freelists.org/archives/jfw
> Alternative archives located at:
> http://n2.nabble.com/JAWS-for-Windows-f2145279.html
>
> If you have any concerns about the list, post received from the list, or the
> way the list is being run, do not post them to the list. Rather contact the
> list owner at jfw-admins@xxxxxxxxxxxxxx
>
--
JFW related links:
JFW homepage: http://www.freedomscientific.com/
Scripting mailing list:
http://lists.the-jdh.com/listinfo.cgi/scriptography-the-jdh.com
JFW List instructions:
To post a message to the list, send it to jfw@xxxxxxxxxxxxx
To unsubscribe from this mailing list, send a message to
jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line.
Archives located at: //www.freelists.org/archives/jfw
Alternative archives located at:
http://n2.nabble.com/JAWS-for-Windows-f2145279.html
If you have any concerns about the list, post received from the list, or the
way the list is being run, do not post them to the list. Rather contact the
list owner at jfw-admins@xxxxxxxxxxxxxx
Other related posts:
