Re: FS In Good Company

  • From: "Kelly Pierce" <kpierce2000@xxxxxxxxxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Tue, 15 May 2007 19:34:44 -0500

Norma,

somehow you think the Chandler family of Los Angeles, the former owner of Freedom Scientific, was just as good as Ted Hinter or Dean blazie and will be better than the Kuwaitis who bought it. I disagree. They combined a hardware company and a software company, which is rarely done in the technology industry, and never really took on the job of integrating products. they avoided the real work of product integration and apparently lost patience with FS as they did with the Tribune Company, recently forcing its sale. With Tribune, they weren't happy with 20 percent profits but a stagnant share price so they demanded liquidation.

Kelly


----- Original Message ----- From: "Norma A. Boge-Conyers" <naboge@xxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Tuesday, May 15, 2007 6:19 PM
Subject: Re: FS In Good Company


I was not concerned when the HJ products became part of FS. This sale, however, does concern me. As a JFW owner (along with a couple of FS notetakers) I am concerned about technical support, updates as free from bugs as possible, cost containment, the whole bit. I wonder what incentive the new owners will have to not only sell product but keep the blind and VI community happy and informed customers. Will they even hire blind folks or farm the tech support out to somebody in India? Will they bother to send people to conventions and CSUN and the like? I know, so many questions and no answers yet. But I feel these are things to think about. Hopefully we will hear something official from FS soon regarding these matters. Take care, Norma


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