Greg, A couple of notes on your message below should clear some of this up. It is always a good idea as you suggest to delete the folder off the system after uninstalling it but it would be even better if this were not necessary as this should be done by the uninstaller as it is in many other apps. I know that some apps do not do this. One of the reasons you are seeing problems ironically is precicely because some of the underlying issues with jaws were fixed in this rather extensive update from 5.0.812 believe it or not. bells and whistles are progressing for several reasons, but the underlying fixes are recieving a good deal of attention as well. On beta testing and what freedom does with regard to what to implement, you should be aware that beta testers only import, they do not make the final decisions on what gets into a release and much depends on whether or not fs can replicate an issue in order to fix it so even if you send them a service request, if they cannot replicate your issue, they cannot provide a fix for it. These are surely interesting times in screen reader land and even though one vendor or another will tell you that they are not release date driven, they are and that can make it problematic to decide what to fix for this release, what to ignore and what to shove down to the next release fixes/implementations. If you have issues with freedom scientific, I suggest you take it up with them. This includes anyone who has issues with them. If you feel strongly that beta testing is not adaquately providing for your needs, perhaps you would ask to become abeta tester. ----- Original Message ----- From: "Greg Epley" <gregepley@xxxxxxxxxx> To: <jfw@xxxxxxxxxxxxx> Sent: Saturday, March 27, 2004 10:42 AM Subject: Re: Correctly Installing JFW 5.844 Under WinXp Home?? I am also on XP Home, have 4.51 installed, mostly as a fallback while FS gets more fixed in 5. My original 5.0 release was 621. I had some problems going to 844 and was told by FS support to uninstall 5.00.844, including deleting it from the root of the drive so no trace of it was left. SAPI 4 Detect was locking up my machine, so then I find out I need to run JAWS not as a service under XP, just long enough to use SAPI 4 Detect, then I can run JAWS as a service again. Only weird problem I've had so far is on a laptop, 844 decided to just not speak at all on startup, then just as miraculously decided it would again. I think FS needs to back off putting bells and whistles in the product and focus on fixing the problems for more consistent results. Makes me wonder how good the beta testers are, that so many people seem to have so many odd problems. I realize there are a large number of hardware and software issues to resolve, but I also think the results could be a lot more consistent than they are. It would also help if FS would develop some methodology of providing some suggested installation hints one could read prior to installing the product and having one's system go haywire. My recommendation for your problem would be to completely uninstall your 5.0 release, including deleting it off the hard drive, then reinstall 844. You should be able to leave your 4.51 release as is. -Greg Epley ----- Original Message ----- From: "Bradford Trainham" <btrainham@xxxxxxxxxxxxx> To: <jfw@xxxxxxxxxxxxx> Sent: Saturday, March 27, 2004 9:01 AM Subject: Correctly Installing JFW 5.844 Under WinXp Home?? > Under WinXp Home, I have such poor result with Jaws 5.844 that I've > had to go > back to Jaws4.51. > Is there a way of cleanly/correctly installing Jaws 5.844 to make it > indeed > read the views properly, say for instance, in explorer, in Forte > Agent, etc? > Should I completely uninstall both Jaws 4.51 and Jaws 5, and then > start fresh > with 5? > I've seen references to Jaws 5.844 behaving badly, but it sounded like > the > problem was under Win98 Se. > Any good information would be appreciated. > Thanks, > Brad > > -- > To post a message to the list, send it to jfw@xxxxxxxxxxxxx > To unsubscribe from this mailing list, send a message to jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line. > Archives located at: //www.freelists.org/archives/jfw > > If you have any concerns about the list, post received from the list, or the way the list is being run, do not post them to the list. Rather contact the list owner at jfw-admins@xxxxxxxxxxxxxx > -- To post a message to the list, send it to jfw@xxxxxxxxxxxxx To unsubscribe from this mailing list, send a message to jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line. Archives located at: //www.freelists.org/archives/jfw If you have any concerns about the list, post received from the list, or the way the list is being run, do not post them to the list. Rather contact the list owner at jfw-admins@xxxxxxxxxxxxxx -- To post a message to the list, send it to jfw@xxxxxxxxxxxxx To unsubscribe from this mailing list, send a message to jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line. Archives located at: //www.freelists.org/archives/jfw If you have any concerns about the list, post received from the list, or the way the list is being run, do not post them to the list. Rather contact the list owner at jfw-admins@xxxxxxxxxxxxxx