RE: Completely uninstalling JAWS
- From: "Liz Wade" <ewade@xxxxxxxxxx>
- To: <jfw@xxxxxxxxxxxxx>
- Date: Mon, 17 Mar 2008 20:48:32 -0800
Hi:
Someone else may correct me if I'm wrong here certainly be my guest;
however, for what it's worth here is my opinion. Possibly a part of Jaws is
somehow engulfed within windows, possibly the registry. I don't know about
Jaws but I know for Microsoft products there is a program called WICU
(windows installer Cleanup utility) which gets rid of the program bits and
pieces in the registry after an uninstall. Failing that you may have to
manually get rid of any bits of Jaws lying around. Again don't take what I
have written as correct someone may correct mne.
Liz Wade
-----Original Message-----
From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf
Of yesitscal@xxxxxxxxx
Sent: Monday, March 17, 2008 7:31 PM
To: JAWS
Subject: Completely uninstalling JAWS
Hi!
A couple of weeks ago, it became impossible for me to use certain pages with
JAWS 7.0. I was told that the page would load, but I was unable to read any
of the text or navigate through the links. I downloaded 7.1 and can get on
pages such as amazon.com now, but I like the way that 7.0 read with
ctrl+down arrow, and 7.1 or 8.0 don't read the same way.
I've tried running a repair on 7.0, but that didn't work to get me back on
amazon.com. I uninstalled and reinstalled, but that didn't help, either.
When I reinstalled, I was a little surprised to find out that I didn't have
to put in my authorization code and was thinking that maybe not all of the
program got removed, hence I'm running into the same problem using
amazon.com because of that.
Can someone please tell me how I can do a complete uninstall and reinstall
of JAWS 7.0, as if starting over from scratch, in hopes that this might
solve the problem with accessing amazon.com and some other pages? Thank
you.
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