Completely uninstalling JAWS

  • From: <yesitscal@xxxxxxxxx>
  • To: JAWS <jfw@xxxxxxxxxxxxx>
  • Date: Mon, 17 Mar 2008 20:30:54 -0700

Hi!

A couple of weeks ago, it became impossible for me to use certain pages with 
JAWS 7.0.  I was told that the page would load, but I was unable to read any of 
the text or navigate through the links.  I downloaded 7.1 and can get on pages 
such as amazon.com now, but I like the way that 7.0 read with ctrl+down arrow, 
and 7.1 or 8.0 don't read the same way.  

I've tried running a repair on 7.0, but that didn't work to get me back on 
amazon.com.  I uninstalled and reinstalled, but that didn't help, either.  When 
I reinstalled, I was a little surprised to find out that I didn't have to put 
in my authorization code and was thinking that maybe not all of the program got 
removed, hence I'm running into the same problem using amazon.com because of 
that.  

Can someone please tell me how I can do a complete uninstall and reinstall of 
JAWS 7.0, as if starting over from scratch, in hopes that this might solve the 
problem with accessing amazon.com and some other pages?  Thank you.  


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