Caution using Adobewith wide screen resolutions
- From: "ptusing" <ptusing@xxxxxxxxxxxxx>
- To: <jfw@xxxxxxxxxxxxx>
- Date: Thu, 8 Feb 2007 12:48:09 -0500
Hi,
I am in the middle of a huge mess after following instructions from 2
companies and
this is why I am posting this.
If any one else has this problem, call the highest person you can find at F
S Tech Support and start praying.
I finally found a person who was a contractor with ADobe and that person
(not me) said ADobe requires resolution 1024 by 768. Your wide screen
laptop may run fine
with every other software so you might not notice the resolution is higher
than the 1024 resolution.
It is totally unclear if any ADobe versions run in the higher resolutions
other than 1024 by 768.
It appears this concept is totally new to Freedom Scientific and there are
a lot of ADobe versions out there
that are tauted to work with XP or with JAWS 7; I know of 3.
I am not blaming any one and in general, my respect for F S Tech Support
is high.
What is needed is feedback from others running into this problem.
My real suggestion is that one use 1024 with ADobe.
Also, get a giant bottle of Excedrin.
I am now stuck unable to repair versions ofJAWS and MAGIC but 2 versions
work.
It is a darn shame but other than the ADobe issue,
I think JAWS works in higher resolutions.
By the way, the ADobe version specificfor laptops that is supposed to work
in the higher resolutions does not work withJAWS well; there are conflicts.
I do not feel stupid asI followed directions given me by every one and asked
several people.
I am in the wrong place at the wrong time and I think ADobe
is the culprit.
Have a great day.
--
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