Re: [Bulk] RE: JAWS 12, and Office 2007?
- From: "G.W. Cox" <gwcox2@xxxxxxxxxxx>
- To: <jfw@xxxxxxxxxxxxx>
- Date: Tue, 2 Nov 2010 17:52:07 -0600
Au contraire, I whined louder and longer than anybody. Especially in 2007 when
I spent my wits, all of 40 seconds, looking for help.
----- Original Message -----
From: Farfar Carlson
To: jfw@xxxxxxxxxxxxx
Sent: Tuesday, November 02, 2010 5:11 PM
Subject: Re: [Bulk] RE: JAWS 12, and Office 2007?
Adrian,
"...and splendid people like Dave who have worked hard to keep on top of
technology."
Um, do I owe you some money? Just kidding, but please know that my switching
to 2007 was mandated by my company's IT department, so initially I was likely
one of the loudest whiners. I recall getting scolded by a JFW list member back
then to "just learn it and get on with life."
I've been learning ever since, and not just on my own, but with the help of
Freedom Scientific and the overall excellent members of this list. Members, if
you feel that I've massaged your egos enough, please send any contribution
checks in US$ to my Post Office Box in the signature line below. Thanks.
Dave
Created in the Audio Recording and Mixing Studios, InSanity, California
----- Original Message -----
From: Adrian Spratt
To: jfw@xxxxxxxxxxxxx
Sent: Tuesday, November 02, 2010 14:31
Subject: [Bulk] RE: JAWS 12, and Office 2007?
Alan,
After recent computer problems that I thought would result in my buying a
new system, I also thought seriously about upgrading to windows 7 and MS Office
2007/2010. However, the problems were fixed and my computer is running well
again.
My inclination is to stay with what works until it becomes limiting. Two
groups of people will be using Office 2007/2010: those forced to by their
office systems and splendid people like Dave who have worked hard to keep on
top of technology. I view technology as an appliance, like a vacuum cleaner or
microwave, albeit more sophisticated. It serves me. I don't want to serve it
until I have to.
Dave is right; one day we will need to go to Office 2007/2010, and after
that who knows--2012, 2013? But when that time arrives, maybe FS will have
perfected the virtual ribbon. Procrastination has its points.
--------------------------------------------------------------------------------
From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf
Of Alan Dicey
Sent: Tuesday, November 02, 2010 5:13 PM
To: jfw@xxxxxxxxxxxxx
Subject: JAWS 12, and Office 2007?
Dear Dave, Well thank you, I feel better after reading this your last
message, and it looks like I might have to take the plunge into Office 2007.
I will try a few days longer, I have put out many feelers, but nothing yet.
Glad you wrote what you did about JAWS 12, as seriously, I am tired of
pumping money into Freedom Scientific. And I can hardly believe, instead of
making sure a product that is suppose to read a computer screen and turn it
into speech, is flawless, or as near to as humanly possible, they want it to do
some other things that many people do not care about in the least!
With Best Regards, Alan Miami, Florida Alan Dicey, President United States
Braille Chess Association - USBCA "Yes, Blind and Visually Impaired People,
Can, and Do, Play Chess!" United States Braille Chess Association Home Page:
http://AmericanBlindChess.org
----- Original Message -----
From: Farfar Carlson
To: jfw@xxxxxxxxxxxxx
Sent: Tuesday, November 02, 2010 4:49 PM
Subject: Re: [Bulk] JAWS 12, and Office 2007?
Alan,
I'd be one to agree that the remote tech support link might have caused
JAWS problems, but not necessarily system-related or Windows problems. My tech
support session was not using tandem, but an application called Dameware, which
I hereby warn all other listers to watch out for. JAWS does not like having it
sitting in the video chain.
I stand corrected, and you caught me being blatantly overreaching with my
90s comment. Yes 2003 is in the new millennium, and I was perfectly happy with
it until 2007 was installed on my work computer 5 years ago. At the same time I
purchased a new computer for home and had 2007 installed on that one, as well.
In for a dime, in for a dollar.
If you do ultimately have to migrate to Office 2007 you certainly don't
need to run out and buy JAWS 12 -- in fact I wouldn't buy it just for the
virtual ribbon, as it has caused some other problems with the Quick Access
Tools. But then you don't have the QAT to worry about. In any case the ribbon
is not the monster that others (and yes, I as well) whined about when it first
came out. Navigation is tricky, but once you learn it, you can find what you
need fairly soon. Just don't forget all those alt keystrokes you use to rapidly
get to a dialog in 2003, as most still work in 2007.
Also FS has free training information on using the ribbon, based on JAWS 11
and earlier, so worth a listen.
Dave Created in the Audio Recording and Mixing Studios, San Jose, California
----- Original Message -----
From: Alan Dicey
To: jfw@xxxxxxxxxxxxx
Sent: Tuesday, November 02, 2010 12:27
Subject: [Bulk] JAWS 12, and Office 2007?
Dear Dave, Thank you for your message! Remote tech support ?? Yes, I had A
T and T do a "Tandom" connection with my computer once, and I did not like it.
In fact, I wonder if that is what made my Windows System crash? But it was a
month or so before the Systems crash, do you think this could have been the
reason?
Dave, Office 2003 is not from the 1990's! I have a Gateway on my desk right
next to my Dell XP machine, well, actually under the desk, as both are full
towers, and that is running Windows 98, "First Edition", I purchased it in
1998! LOL! And it works perfectly, slow, but perfectly! I have Office 2000 on
it! If I could connect it to DSL and my external Terabyte Hard Drives, 2 of
them, and it would support those "Thumb Drives", I would use it! LOL!
Right, so then give Freedom Scientific $200 to upgrade to JAWS 12? I have
been playing that game since JAWS 3.3! Enough, Okay?
XP is supported till 2014, and I like it! JAWS 11 is good, and I like that
also!
Keeping up with JAWS, and the learning of new Microsoft Office software is
not a hobby for me, I have a lot of hobbies, so I want to spend as little time
with learning JAWS and new programs as I have to, not to say those who like
learning new versions of JAWS and other programs are wrong, just not for me!
I say, if it ain't broke, , don't fix it!
Perhaps I will have to purchase Office 2007, but if so, it shall be my very
last resort! And as for JAWS 12, well, my JAWS 5.X in my Windows 98 machine
works just fine thank you! Hey, remember JAWS 4.0? And how about JAWS 10? LOL!
With Best Regards, Alan Miami, Florida Alan Dicey, President United States
Braille Chess Association - USBCA "Yes, Blind and Visually Impaired People,
Can, and Do, Play Chess!" United States Braille Chess Association Home Page:
http://AmericanBlindChess.org
----- Original Message -----
From: Farfar Carlson
To: jfw@xxxxxxxxxxxxx
Sent: Tuesday, November 02, 2010 2:57 PM
Subject: Re: Dell Agony
Alan,
As much as you dislike the ribbons, they are not only here to stay in the
Office suite, they are also prevalent in the Windows 7 environment and the more
mundane applications that come with it.
Like it or not, you'll be better off getting Office 2007, learning the
ribbons, and if you migrate to JAWS 12 be able to take advantage of the virtual
ribbon feature.
Time to come out of the 90s and into the new millennium.
And as for your experience with AT&T, it's also dangerous to have their
remote tech support grab your computer to do the fixing for you. Yes, they did
fix my DSL modem setup problems but they left behind their mirror display
driver, which subsequently messed up how JAWS was working. I had to remove the
Dameware Mirror Driver before thing got right again. But at least it was free.
Now don't ask me about my wife's Sony VAIO and getting a crashed hard disk
replaced. She's been complaining ever since that it no longer works as well as
originally. We're looking at buying a new laptop soon.
Dave Created in the Audio Recording and Mixing Studios, San Jose, California
----- Original Message -----
From: Alan Dicey
To: jfw@xxxxxxxxxxxxx
Sent: Tuesday, November 02, 2010 11:50
Subject: Dell Agony
Dear Dorothy, Your experience sounds just like the one I had with A T and
T's "In-Home" Technical Support! The guy that came over acted like this Blind
person was a devil or something, he just reinstalled my Dell Computer Systems
Disk and wanted to run away as fast as his legs could carry him, and at a
charge of $179 to my credit card! Folks, I cannot tell you how kind the A T and
T Customer Service Technical Support people were, when they said the tech would
do this, and do that, and do this and do whatever was needed for me to have him
do, and he did absolutely nothing except reinstall my Windows XP!
On the other hand, I had to order my Dell Computer Systems disk, and those
Dell Customer Service People were the greatest, I cannot say enough about them.
They even sent my Systems disk out the same day I called, FedEx! No Charge
whatsoever! Incredible! I am still stunned at how professional and courteous,
yet personal and kind they were!
I do not have the issue you had with JAWS, as I simply called Freedom
Scientific and explained the situation, got lucky and had one of the old-timers
in Technical Support on the telephone, a gentleman I knew for about 10 years,
and he gave me my 20 digit authorization number and sent me out another JAWS
Disk, then walked me through the process of updating JAWS 11 when I received my
Disk from them.
But Friends, I am despartely trying to fine Microsoft's Office 2003, as
that which was on my Dell Computer was just a "Courtesy" version, and Dell
could not help me there.
Anyone have any ideas? I refuse to use Office 2007! Ribbons? Ribbons? We
don't need no Ribbons! We don't gots to use no stinking Ribbons! LOL!
Sorry you had problems with your In-Home Technician, perhaps that is the
nature of those In-Home Technical support guys, but I must tell you Dell was so
fantastic, even wonderful with me!
But look out for A T and T!
With Best Regards, Alan Miami, Florida Alan Dicey, President United States
Braille Chess Association - USBCA "Yes, Blind and Visually Impaired People,
Can, and Do, Play Chess!" United States Braille Chess Association Home Page:
http://AmericanBlindChess.org
----- Original Message -----
From: Dorothy Ingram-Gorban
To: org, jfw@freelists.
Sent: Tuesday, November 02, 2010 2:17 PM
Subject: dell agony
I had a visit from dell engineer today he was very unpleasant indeed,
wouldn't listen said he had only come to replace a CD draw, he pulled out my 2
external drives and I had to get a stranger in from street to find them, jaws
says it is only working in demo mode, it was my last update to jaws 12 I do
have the 20 digits on a tape somewhere if I can find it the dell man only
wanted a signature and to tear off I have sent a sharp email to dell support,
meanwhile I understand from fellow jaws users that any change of hardware makes
jaws think I have a new machine and thus it works in demo mode. I am typing
this from my old XP laptop mercifully still running,but the local engineer
phoned and he was baffled but will come on Thursday evening I am wondering if I
will have problems getting another reset if that is what I need, my friend in
UK says he had good service from dell,but the man only wanted a signature on
paper,he had to put my hand where to sign I asked him to"read to me what you
have yelled at me to sign he shot off and slammed door, then I couldn't find
the router or 2 external drives and a stranger helped me well that is often the
case I hope the email I have sent back to dell support will get a reply Dorothy
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