Asking for Crackling noise fix

I am really sorry to ask for this again, but I had an Computer crash and lost 
files.
Could someone please send me the "What to do, and Where to get it, and what do 
I do with it after I get it" information for making the crackling noise at the 
end of words in Jaws 7.0 and Win/XP?
Please-Please
Thanks,
Morey

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