I see.
Well, thanks for that perspective, Bruce. I don't know if I was aware that
Window Eyes users weren't having trouble. It is just one of those things I
needed to know about.
I guess rather than Amazon, I'll have to call FS. Again, thanks for that
perspective, and I apologize for the question on the list.
Jim
----- Original Message -----
From: "Bruce Toews" <DogRiver@xxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Saturday, November 26, 2005 2:15 PM
Subject: Re: Any progress on Amazon?
If I'm Amazon, here's what I'm thinking, when I'm thinking about this at all. Two major screen readers, one has a problem withour site, another doesn't. What we did benefits 99.5% of our users, i.e., users with sight. Of the remaining people, many use the screen reader that doesn't have a problem with our site changes. It's not our fault if the other screen reader can't handle the change. I think they'd have a good point here. FS is not to blame for this problem, but they are completely responsible for the fix, in my view. amazon has no obligation to remove an enhancement to their site which they obviously feel is worth something to them and the majority of their users. And if you're a JAWS user, the method of turning off the virtual cursor, hitting insert+F7 for the list of links, then finding the link you need is a quick and easy solution to the problem until FS gets things sorted out on their end.
Bruce
-- Bruce Toews E-mail and MSN/Windows Messenger: DogRiver@xxxxxxxx Web Site (including info on my weekly commentaries): http://www.ogts.net Info on the Best TV Show of All Time: http://www.cornergas.com
On Sat, 26 Nov 2005, Jim Portillo wrote:
Howdy,--
Just wondering if there has been any progress with talking to the Amazon folks.
I've been making some phone calls, but they just don't seem to understand some of the problems we're encountering as blind folks, because they don't understand about screen reading software.
I have gone to the
www.amazon.com/access
site, but that seems very limited because I can't do things like sell items, look at my account, wish lists, etc.
If anyone has figured out more or better ways, I'd appreciate some info.
Jim
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