Re: AVG install problem
- From: "Yardbird" <yardbird@xxxxxxxxxxxxxx>
- To: <jfw@xxxxxxxxxxxxx>
- Date: Thu, 26 Oct 2006 15:02:34 -0700
Hi,
I guess I didn't make it clear: I do *not* have a copy of any Roxio program
on my system, and never did. The warning message was inappropriate in my
case, and when I quit the installation process and restarted it later, the
message didn't appear the second time. In other words, I don't have a
problem. But the message appeared erroneously and temporarily made me think
I did have a problem.
But definitely thanks for explaining that there's some information and other
stuff available online by going through the interface like that. I didn't
know. I thought I'd have had to go to grisoft.com and hunt around for the
same information and all that.
Thanks.
----- Original Message -----
From: "RAWest" <rawest@xxxxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Thursday, October 26, 2006 2:55 PM
Subject: Re: AVG install problem
Well while in control center on the menu bar you open the info dropdown.
open online support.
There you will find the avg 7.5 upgrade.
There they explain how to upgrade your version of avg.
Also on this page they talk about the roxio drive issue and a link to
download the updated driver.
There is no notification about the new version of avg.
The only way is to occasionally go to there site and check.
Windows sometimes uses one applications drivers to run different hardware
systems so they will be compatible with lots of different hardware I was
told.
I don't really no if this is true though.
take care
----- Original Message -----
From: "Yardbird" <yardbird@xxxxxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Thursday, October 26, 2006 11:49 AM
Subject: Re: AVG install problem
> thanks for the comment. But I guess I have to say again that I never had
> the Roxio program on my machine, in any version! The install program was
> simply mistaken.
>
> But one thing you say may be helpful to others, because it's something
> that
> AVG apparently doesn't explain, unless there's notification on the Grisoft
> site that I don't know about. If all you have to do is go there, find a
> driver that Grisoft has helpfully put there for your convenience, and
> install it to fix your Roxio program, rather than actually updating it
> with
> an entire new version, that sounds pretty helpful.
>
> Anyway, the whole problem sounds kind of iffy, at this point. If we
> weren't
> all using the free edition, someone would be able to request a coherent
> explanation that would remove the mystery about this whole thing.
>
> Thanks again.
> whoeRoxic----- Original Message -----
> From: "RAWest" <rawest@xxxxxxxxxxxxx>
> To: <jfw@xxxxxxxxxxxxx>
> Sent: Thursday, October 26, 2006 8:24 AM
> Subject: Re: AVG install problem
>
>
> Hello
>
> I am running roxio easy cd/dvd creator 6 with avg 7.5.
>
> When I first installed avg 7.1 I received the message about a roxio
> conflict, but went ahead anyway with the installation.
>
> Afterwards I found the roxio cd driver update from the avg website and
> installed that.
>
> Again my version of avg has been running fine.
>
> Best of luck to all
>
> Robert
>
>
> ----- Original Message -----
> From: "Yardbird" <yardbird@xxxxxxxxxxxxxx>
> To: <jfw@xxxxxxxxxxxxx>
> Sent: Thursday, October 26, 2006 10:50 AM
> Subject: Re: AVG install problem
>
>
>> Hi Julie,
>> Thanks for the clarification. But I'm not sure there's any correlation
>> here
>> with my experience. First of all, when I tried running the installation
>> program a second time, without changing anything on my system,it didn't
>> come
>> up with that message again. Which suggests there's something just quirky
>> about the install program itself. There hadn't been any version of any
>> Roxio digital audio program on my system in the first place.
>>
>> So, in your case, by contrast, you're saying that the install program
>> accurately detected an older version of Roxio Easy CD/DVD Creator, but
>> you
>> went ahead with the install, didn't bother to either delete the program
>> from
>> your system or update it, and nothing bad seems to be happening, so far?
>> Is
>> that it?
>>
>> As for the fact that your computer is four years old and you haven't
>> changed
>> anything on it, I don't understand that. A computer is one thing, and
>> the
>> software on it is another thing. Most people install all sorts of
>> software
>> on their computer over the period during they own that particular
>> machine.
>> They upgrade this program, get this new other program, all sorts of
>> things.
>> It's just normal. a computer's not like a car, where very few people do
>> something radical like have a different engine installed every now and
>> then.
>> You mean you just never change anything about the software on a computer
>> until you buy a new one, years later, and then whatever has been
>> pre-installed on it, that becomes the software you run for the next four
>> years or so? You don't upgrade or update anything, whether it's Jaws or
>> Word or an antivirus program or anything? Maybe I misunderstood, and
>> this
>> isn't quite what you meant.
>>
>> Anyway, thanks, and I hope the AVG/Roxio bug doesn't cause you any
>> problems
>> with either your virus protection or your digital audio projects.
>> ----- Original Message -----
>> From: "Julie & Miss Mercy" <mercy421@xxxxxxxxx>
>> To: <jfw@xxxxxxxxxxxxx>
>> Sent: Wednesday, October 25, 2006 11:35 PM
>> Subject: Re: AVG install problem
>>
>>
>> It's an older version. I said he got the same message you did, so yes,
>> it's
>> an older version. Our PC is almost four
>> years old, and we haven't updated the program, so that's why we got that
>> message from AVG.
>> --
>> Julie Morales
>> Email & Windows/MSN Messenger: mercy421@xxxxxxxxxxx
>> Skype: mercy0421 Please contact me if I may not recognize your contact
>> info
>> before adding me or I may not add you!
>> Currently in Winchester Regional, Virginia Clear, 39F°(4C°) Wind:WSW
>> (240°)
>> at 3mph (3KT)
>> It is not so much our friends' help that helps us as the confident
>> knowledge
>> that they will help us.
>>
>>
>>
>> Yardbird wrote:
>>> Let me be clear about one thing, here: The message warns that the new
>>> version of AVG Free Edition has problems not with just any version of
>>> the
>>> Roxio program, but with *older* versions, and this message doesn't
>>> recommend
>>> getting red of any Roxio program, but rather suggests updating the one
>>> it
>>> thinks you have.
>>>
>>> So, with that said, is your reassurance below founded on your husband's
>>> system having an older version of Easy CD/DVD Creator? Or does he have
>>> a
>>> current version of that program? This would seem to be a critical
>>> difference in what one might make of that warning, before going ahead an
>>> installing the new AVG in disregard of it, and feeling optimistic about
>>> the
>>> result..
>>>
>>> Thank you.
>>>
>>> ----- Original Message -----
>>> From: "Julie & Miss Mercy" <mercy421@xxxxxxxxx>
>>> To: <jfw@xxxxxxxxxxxxx>
>>> Sent: Tuesday, October 24, 2006 9:30 PM
>>> Subject: Re: AVG install problem
>>>
>>>
>>> Yes, I know. I'm the one who installed it on my husband's computer so I
>>> know
>>> what it says. I'm just saying he does have that program on his system
>>> but
>>> still installed it anyway and has no problem. I only mean there must be
>>> some
>>> documented problem somewhere with the program and AVG, but my husband
>>> doesn't have any problems with it, so I just said, even *if* you had it
>>> on
>>> your system, it should still be OK.
>>> --
>>> Julie Morales
>>> Email & Windows/MSN Messenger: mercy421@xxxxxxxxxxx
>>> Skype: mercy0421 Please contact me if I may not recognize your contact
>>> info
>>> before adding me or I may not add you!
>>> Currently in Winchester Regional, Virginia Overcast, 44F°(7C°) Wind:WNW
>>> (290°) at 21mph (18KT) gusting to 29mph (25KT)
>>> The ornament of a house is the friends who frequent it. -Ralph Waldo
>>> Emerson
>>>
>>>
>>> ----- Original Message -----
>>> From: "Yardbird" <yardbird@xxxxxxxxxxxxxx>
>>> To: <jfw@xxxxxxxxxxxxx>
>>> Sent: Wednesday, October 25, 2006 12:19 AM
>>> Subject: Re: AVG install problem
>>>
>>>
>>> You have to understand that the install program doesn't say "if you have
>>> this program Roxio you might have a probLeM;" it says "we have
>>> *detected*
>>> that you have this program and it will be a problem." See? So I
>>> appreciate
>>> the reassurance, but need more specific response.
>>>
>>> thank you very muCH.
>>>
>>>
>>> ----- Original Message -----
>>> From: "Julie & Miss Mercy" <mercy421@xxxxxxxxx>
>>> To: <jfw@xxxxxxxxxxxxx>
>>> Sent: Tuesday, October 24, 2006 9:13 PM
>>> Subject: Re: AVG install problem
>>>
>>>
>>> I don't use AVG, but my husband does, and he got the same warning but
>>> installed it, anyway, and it's working fine on his end, too, so even if
>>> you
>>> did have it, there might be some documented problems or they wouldn't
>>> have
>>> put that warning in there, but it's working fine for him. Take care.
>>> --
>>> Julie Morales
>>> Email & Windows/MSN Messenger: mercy421@xxxxxxxxxxx
>>> Skype: mercy0421 Please contact me if I may not recognize your contact
>>> info
>>> before adding me or I may not add you!
>>> Currently in Winchester Regional, Virginia Overcast, 44F°(7C°) Wind:WNW
>>> (290°) at 21mph (18KT) gusting to 29mph (25KT)
>>> "We are Microsoft. Resistance Is Futile. You Will Be Assimilated."
>>>
>>>
>>> ----- Original Message -----
>>> From: "Troy Burnham" <homerun@xxxxxxxxx>
>>> To: <jfw@xxxxxxxxxxxxx>
>>> Sent: Tuesday, October 24, 2006 11:46 PM
>>> Subject: Re: AVG install problem
>>>
>>>
>>> Yardbird,
>>> Just ignore that warning. I don't know why you're getting it since you
>>> don't have Roxio anyway, but I got it with 2 different versions of Roxio
>>> and
>>> I still installed AVG and it has been working fine here.
>>> Troy
>>>
>>>
>>> ----- Original Message -----
>>> From: "Yardbird" <yardbird@xxxxxxxxxxxxxx>
>>> To: <jfw@xxxxxxxxxxxxx>
>>> Sent: Tuesday, October 24, 2006 4:54 PM
>>> Subject: AVG install problem
>>>
>>>
>>> Using the link Allen provided, I downloaded the update of AVG Free
>>> Edition.
>>> When I tried to install it, it warned me that there was an old version
>>> of
>>> Roxio EZ CD/DVD Creator on my system which would interfere with AVG.
>>>
>>> I'm pretty sure I don't have the Roxio program. I would have to have
>>> downloaded, installed it and, of course, paid for it, which ssurely
>>> would've
>>> made me remember. I do have the latest version of the Poikasoft program
>>> Easy CD/DVD Extractor, but that isn't the same thing.
>>>
>>> I can't find the Roxio program in my Start/Programs list, nor under
>>> Ad/Remove software in Control Panel.
>>>
>>> Can anyone advise me, please?
>>>
>>> Thanks.
>>>
>>>
>>>
>> --
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>> --
>> No virus found in this incoming message.
>> Checked by AVG Free Edition.
>> Version: 7.5.428 / Virus Database: 268.13.11/497 - Release Date:
>> 10/25/2006
>> 4:00 PM
>>
>> --
>> JFW related links:
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>> --
>> No virus found in this incoming message.
>> Checked by AVG Free Edition.
>> Version: 7.5.428 / Virus Database: 268.13.13/500 - Release Date:
>> 10/26/2006 12:45 PM
>>
>
> --
> JFW related links:
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> --
> No virus found in this incoming message.
> Checked by AVG Free Edition.
> Version: 7.5.428 / Virus Database: 268.13.11/497 - Release Date:
> 10/25/2006
> 4:00 PM
>
> --
> JFW related links:
> JFW homepage: http://www.freedomscientific.com/
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--
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--
No virus found in this incoming message.
Checked by AVG Free Edition.
Version: 7.5.428 / Virus Database: 268.13.13/500 - Release Date: 10/26/2006
12:45 PM
--
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