ABOUT MY COMPUTER AT WORK

hI There:
I just got my computer upgraded at work, I have jaws 8.1, and I have     
WINDOWS XP PROFESSIONAL, AND MICROSOFT WORD IS 2003, I HAVE problems using it, 
because at the beginning, it will just read anything in word, for a while, and 
then it won't , so I have to use control and up arrow to use it, how can I fix 
it so i won't have that probelm, also when i tab, with alt, it will read 
everything with alt, and tab, or alt and window, how can i fix this, also I 
lose focus on jawsand pc curser, can someone help.
jose

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