RE: 64 bit machine continued

  • From: "Chris Hallsworth" <christopherh40@xxxxxxxxxxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Wed, 23 Sep 2009 20:23:51 +0100

In answer to question 3, I spoke to someone at my local dealer Sight and
Sound. They can confirm that using 64 bit JAWS will be completely free so
long as you're using the correct operating system for your license. In my
case I have JAWS Standard so in order to authorize JAWS I would need either
the 32 or 64 bit versions of Windows Vista Home Basic or Home Premium or
Windows 7 Home Premium. Of course I would also need the appropriate version
of JAWS. Hope this helps.



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Chris Hallsworth
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-----Original Message-----
From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf
Of G.W. Cox
Sent: 23 September 2009 6:40 PM
To: jfw@xxxxxxxxxxxxx
Subject: Re: 64 bit machine continued

From Jaws HQ:
http://www.freedomscientific.com/fs_support/BulletinView.asp?QC=883
----- Original Message -----
From: "Ray Campbell" <ray.campbell@xxxxxxxxxxxxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Wednesday, September 23, 2009 10:25 AM
Subject: RE: 64 bit machine continued


> Hi Tom:
>
> Answers after each of your questions.
>
> 1.  Do I need a 64-bit version of Jaws to support the new 64-bit
> machine?
>
> Answer: Yes.
>
> 2.  Where and how do I get it?
>
> Answer: Call Customer Service at Freedom Scientific, 800-444-4443
> about this.  Give them your serial number and they should be able to help
you.
>
> 3.  Am I correct that there's no charge for this, as long as you are a
> registered Jaws user?
>
> Answer: Sounds right, though I'm not sure.  There shouldn't be, anyway.
>
> 4.  Who would be best to talk to at FS about this?
>
> Answer: See answer to question 2.
>
>
>
>
> Ray Campbell, Adaptive Technology Help Desk Technician The Chicago
> Lighthouse for People Who Are Blind or Visually Impaired 1850 W.
> Roosevelt Road Chicago, IL  60608
> 312.997.3651 (Voice/Relay) or 888.825.0080 (Voice/Relay)
> ray.campbell@xxxxxxxxxxxxxxxxxxxxx
> www.thechicagolighthouse.org
>
>
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