Re: 2 more problems with JAWS 9

Hi Don,

I sympathize with the first problem you describe, and hope your report was 
taken note of at FS. Did they say they'd been told of it before? Did they 
appear to be logging it as a consumer report? They should have.

But as for the second, I kind of doubt that's a Jaws problem. I think it's 
just Windows and Word. There are several scenarios in which Word asks me if 
I want to save before closing a document and/or exiting Word, not all of 
them logical. The one about asking if you wish to retain what you've copied 
to the clipboard is a reasonable, considerate Windows thing just checking 
prudently if you're sure you don't need that material that's being held in 
RAM for the clipboard anymore. That isn't a mistaken message.

As for Word asking if you want to save before closing a document or exiting, 
when you don't think you've done anything to change it, so why should you be 
asked whether you want to save, well, I think that's a peculiarity of Word 
that must be borne with . For instance, if I am in a Word document that's 
saved already, and I do nothing while it's open except to print it on my 
printer, inevitably I'm asked if I wish to save changes on the way out. What 
changes, I mumble, but then press control s just  in case there's something 
going on I don't understand and I'll be sorry if I don't. How much trouble 
is it, after all. It's mostly the seeming illogicality that's annoying, so 
far as I can see.

So don't worry about complaint Number 2. And good luck with the first one, 
which I haven't encountered yet, but I just don't happen to have had 
occasion to copy something selectively from one email to another very often.

----- Original Message ----- 
From: "Don Moore" <donmoore@xxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Monday, December 10, 2007 4:36 PM
Subject: 2 more problems with JAWS 9


Hi all,

    I have discovered 2 more problems with JAWS 9:

Firstly, with Outlook Express, if I try to Copy and Paste an article from
the body of an E-mail message into a new E-mail message to send to someone,
it does not come out as text. Instead, I get links, end links, etc., all of
which make the article difficult to read with a screen reader. I contacted
FS about this and they said there is no fix right now. I wish I could do
what I can do in Internet Explorer, which is to change the Cursor Options
under the Tree View you get by pressing Insert v; unfortunately, they told
me that option is only available in IE at this time.

    Secondly, in MS Word, if I select some text in a document that was
already created and Copy it to the clipboard, then, when I exit Word, it
asks if I want to save the changes I have made to the document. Of course, I
haven't made any changes. However, if I press Control s at some point before
I select and Copy some text to the clipboard, then I don't get that message;
go figure!
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