[jawsscripts] Re: Troubles with iTunes in Win XP

  • From: Kevin Mattingly <kdmattingly@xxxxxxx>
  • To: jawsscripts@xxxxxxxxxxxxx
  • Date: Wed, 14 Mar 2012 11:00:59 -0400

The solution is to buy Apple. It just works, at least most of the time.

Kev
On Mar 14, 2012, at 10:14 AM, Christopher Chaltain wrote:

> Well, I'm not sure I agree. Obviously, Apple felt it was important
> enough to port iTune to Windows, and I suspect this was to drive sales
> of mobile devices and products through the iTunes store, but Apple is
> still competing with MS in the PC/laptop space, and last I knew they
> were gaining. With the explosion of mobile devices and the popularity of
> Apple's devices for consuming content, I'd actually be surprised if most
> of the iTunes store sales don't stem from Apple's own devices and not
> from iTunes running on Windows.
> 
> Although I can see Apple's decision to port iTune to Windows being a
> good business decision in the short term, I don't know that this extends
> to the accessibility of iTunes on Windows. If, as you said, Apple cares
> about the usability of iTunes on Windows because of the teency number of
> Macs out there then this would be even more true of the number of blind
> people using iTunes on Windows. After all, we are a teency percentage of
> the overall population. Besides, Apple offers an accessible alternative,
> iTunes with VoiceOver, and with their commitment to accessibility on
> their own platforms, they've garnered a lot of good will in the
> blindness community.
> 
> I can easily see Apple taking the position that they're spending enough
> resources making their own platforms accessible and that they don't get
> enough return on their investment to wade into the fragmented space of
> screen readers and accessibility on the Windows side. Besides, IMHO, it
> won't be too long before people are buying their PC's and laptops
> because of what works well with their mobile devices and not the other
> way around. Predictions are tough in this space, but I wouldn't be
> surprised if Apple drops support of iTunes on Windows altogether.
> 
> One of the reasons I brought up this point, although tongue in cheek, is
> because this is one of the pitfalls I see when a OS/application company
> like Apple gets into the screen reader business. What incentive do they
> have to have their technology accessible with other screen readers or to
> have their screen reader support competitor's applications? It's great
> if you're going all Apple, but if you're going to mix and match then
> you're going to run into problems like these. I think the fact that
> accessibility of iTunes on Windows is frequently playing catch up with
> new releases of iTunes on Windows goes a long way to proving my point.
> 
> On 14/03/12 07:17, Geoff Chapman wrote:
>> hmmmm, well, my understanding would've been,
>> that their motivation to make this a good user-experience under windows,
>> could, possibly, have stemmed from the fact, that my understanding was that
>> macs only still make up a teency percentage of the amount of people actually 
>> using itunes! either to buy stuff from their store, or to transfer stuff to 
>> their IOS devices! and that many of them are blind/vision impaired!  So I'd 
>> have thought that would have provided, and I think must've to some degree, 
>> sufficient economic motivation to care about it for vips.  They own/buy 
>> ipods/iPhones and music too. and a great many more would under windows than 
>> on macs with voiceover.
>> would it not be so?
>> I realize you can use the store directly on those devices, and thanks 
>> Trouble for pointing out that's primarily how you get around the dodgy 
>> performance of iTunes store under windows.
>> But, if it wasn't dodgy, and worked well, you'd enjoy utilizing it there too 
>> would not you?
>> 
>> ----- Original Message ----- 
>> From: "Trouble" <trouble1@xxxxxxxxxxxxxxx>
>> To: <jawsscripts@xxxxxxxxxxxxx>
>> Sent: Wednesday, March 14, 2012 3:21 AM
>> Subject: [jawsscripts] Re: Troubles with iTunes in Win XP
>> 
>>> It does work with voice over. However, the
>>> windows version they are not to worried with,
>>> because they have few programs for windows. So
>>> they just make it work with windows. It is up to
>>> the makers of windows screen readers to handle that job.
>>> 
>>> At 07:32 AM 3/13/2012, you wrote:
>>>> Yeh, but how does it run on a Mac with VoiceOver? I'm sure they test it
>>>> on their own hardware with their own OS and their own screen reader.
>>>> I've never been sure what Apple's motivation was to spend resources
>>>> making iTunes accessible on Windows when they could just respond by
>>>> telling everyone it works with VoiceOver.
>>>> 
>>>> On 13/03/12 06:19, Geoff Chapman wrote:
>>>>> Far out! Apple seriously drive me insane with what they're always dooen 
>>>>> to
>>>>> break itunes accessibility with nearly every version they bring out! 
>>>>> don't
>>>>> you reckon John?
>>>>> 
>>>>> it's got a serious refreshing conflict/focus syncronization 
>>>>> difficulties
>>>>> already, with jaws I reckon, in the itunes store, which makes using it 
>>>>> a
>>>>> total pain in bottom difficulty, which either FS or apple reeeally 
>>>>> should
>>>>> attend to in my view, fix, and now they've broken preferences dialog? 
>>>>> my
>>>>> goodness.
>>>>> nobody obviously tests each release for this stuff before they release 
>>>>> it
>>>>> eh. why on earth not! I cry. in the
>>>> wilderness no doubt. has anyone ansered
>>>>> you on this email adress you've got here below before John?  Do they 
>>>>> even
>>>>> monitor it realistically?
>>>>> I'll jolly email them as well if so!
>>>>> I've kept itunes 10.3 and jaws 11 on this laptop here for exactly these
>>>>> reasons! 10.4 they messed around with the tab
>>>> order of where the search box
>>>>> occurred, and then tried to do automatic jumps of focus after search 
>>>>> has
>>>>> completed into the iTunes store, thus meanig that if you hit f6 then, 
>>>>> when
>>>>> it'd done that, in the midst of it trying to get itself together re the
>>>>> refreshing conflict, you'd crash the thing sooo jolly easily!
>>>>> 
>>>>> 
>>>>> grrr!
>>>>> sorry for the rant peeps.
>>>>> 
>>>>> 
>>>>> ----- Original Message -----
>>>>> From: "John Martyn" <johnrobertmartyn@xxxxxxxxx>
>>>>> To: <jawsscripts@xxxxxxxxxxxxx>
>>>>> Sent: Tuesday, March 13, 2012 11:26 AM
>>>>> Subject: [jawsscripts] Troubles with iTunes in Win XP
>>>>> 
>>>>> 
>>>>>> This is going to sound a little strange, but now in the preferences
>>>>>> window,
>>>>>> when you tab, it skips all the objects contained within that window. 
>>>>>> It
>>>>>> only
>>>>>> happens under the first two tabs, but the rest of them work fine. This
>>>>>> problem started with iTunes 10.6 and happens with or without the blind
>>>>>> tunes
>>>>>> scripts.
>>>>>> My question is, can I walk through focusing objects if I know the 
>>>>>> window
>>>>>> handle of the preference window? I was thinking for XP systems, I 
>>>>>> could
>>>>>> create a tab and shift tab key script that will walk through the 
>>>>>> objects,
>>>>>> but I don't see any function that could do this. I am really at a loss 
>>>>>> as
>>>>>> to
>>>>>> what I can do for XP systems other than email accessibility@xxxxxxxxx 
>>>>>> and
>>>>>> pray they hear my message.
>>>>>> 
>>>>>> The tab key as it is in XP just jumps to SDM controls though you can
>>>>>> change
>>>>>> the tabs just fine. I am guessing apple removed the tab index somehow.
>>>>>> 
>>>>>> What should I do? If I can fix it for XP systems, I'd like to because
>>>>>> apple
>>>>>> most likely isn't going to do something for the old XP operating 
>>>>>> system.
>>>>>> 
>>>>>> Any advice would be greatly appreciated.
>>>>>> 
>>>>>> I am using the focusChangedEventX to work with the object elements. If 
>>>>>> I
>>>>>> use
>>>>>> the objectStateChanged Event iTunes goes nuts and doesn't respond.
>>>>>> 
>>>>>> Thanks in advance,
> 
> -- 
> Christopher (CJ)
> chaltain@xxxxxxxxx
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