[jawsscripts] Re: Email messages opened and read JAWSannounces as unread

Ok, lets disable that unread routine and go back to using graphics.
Follow these steps:
First, lets disable Jaws speaking the "unread" whenever it sees a bold message:
1. While in Outlook, hit Insert+V to bring up the Verbosity menu.
2. Set the Unread announcement to "silent."

No more announcement using bold to determine the unread state. Instead, what we'll use is the unread graphic.

1. Send yourself three messages.
2. Hit Insert+V to bring up the Verbosity menu and set graphics to "All."
3. The 3 new messages should show some graphics. Open the middle message and then close it. The middle message should have a different graphic than the other two. Label the graphic on one of the other two unopened messages "unread" and then set graphics back to "Labeled."

Now, the unread messages should say "unread", and the read messages should not have any status.

Let me know if this works.
If you don't have a graphic at all, then you may need to enable the "read" flag in the Alt+V View menu, Arrange by, Current View, Customize Current view, Fields dialog. Here, you can set and remove columns in your headers. Set the read, then set it to the first column.
Thanks,
Dennis Brown
----- Original Message ----- From: "Dennis Brown" <DennisTBrown@xxxxxxxxxxx>
To: <jawsscripts@xxxxxxxxxxxxx>
Sent: Saturday, January 12, 2008 6:35 PM
Subject: [jawsscripts] Re: Email messages opened and read JAWSannounces as unread


What does it say prior to reading the message?
Also, check and see what Windows theme is being used in Control Panel, Display. It should not be bold continually unless you are using some sort of high contrast color scheme.

Thanks,
Dennis Brown
----- Original Message ----- From: <rascal@xxxxxxxxxxxxxxxxxxxxxx>
To: <jawsscripts@xxxxxxxxxxxxx>
Sent: Saturday, January 12, 2008 6:06 PM
Subject: [jawsscripts] Re: Email messages opened and read JAWSannounces as unread


Thanks for your responses David and Dennis- it was helpful and I tried the
steps you mentioned. Unfortunately upon checking out the appearance tab,
advanced button, selected items entry, the bold button was not checked, so
that wasn't the cause.

Upon trying Insert + space then F4 it did indeed say "bold", but
unfortunately you have not mentioned how I can overcome this.

I am informed that the subject line and date are listed in bold on all
items- where should I go to try and change the settings?

My knowledge of Jaws Scripts is fairly basic, so if you can assist me again to solve this pesky problem I will be really grateful, but once again thanks
for the suggestions received- your knowledge and expertise is appreciated.

Regards,
Russ

-----Original Message-----
From: jawsscripts-bounce@xxxxxxxxxxxxx
[mailto:jawsscripts-bounce@xxxxxxxxxxxxx] On Behalf Of David Farough
Sent: 07 January 2008 5:48P
To: jawsscripts@xxxxxxxxxxxxx
Subject: [jawsscripts] Re: Email messages opened and read JAWSannounces as
unread

Hi Russell:
Picking up on Dennis's message below,  If when you are focussed on one of
these messages which you have already read, Jaws tells you that the font is bold. check using JawsKey+F, you can perhaps fix this by going to display in
control panel and then go back to the appearance tab.
find the advanced button alt+d and then in the item combo box find the
Selected items entry.
You can do this by pressing s twice.

Once there tab until you hear whether the bold (b button) is checked or not.
If this is checked, press space to un-check it.
Press enter to activate the ok button which is the default button in this
dialogue.

Now you should be focussed back on the advanced button.
tab until you reach ok and then hit space.

If this does not fix your problem, there may be a setting within the outlook
options that specifies how long a message has to be open before the status
changes to read.  I do not know where this is exactly in the options.  I
will try to find it when I get home tonight. Maybe I am just imagining this
one. If I find it I'll let you know.
"Dennis Brown" <DennisTBrown@xxxxxxxxxxx> 08:51 am Monday, January
07, 2008 >>>
Hi,
When highlighting an unread message in the list, hit HomeRow
(Insert+Space)
and then hit F4.  If it says "bold", then that would be the problem, since
JAWS uses the bold state to determine unread status.
MSAA is extremely unreliable in Outlook, especially for this task, since
exchange servers caused a timing issue with updating the state, so that

could not be used to determine unread state, and bold highlighting was used
instead.
Hope this helps!

Thanks,
Dennis Brown
----- Original Message -----
From: <rascal@xxxxxxxxxxxxxxxxxxxxxx>
To: <jawsscripts@xxxxxxxxxxxxx>
Sent: Monday, January 07, 2008 8:29 AM
Subject: [jawsscripts] Email messages opened and read JAWS announces as

unread


Hello list members,

I'm still trying, in hope of, in search of, in finding some bright
spark
out
there who can help me with an annoying problem with MS Outlook.

I'm having some difficulties with JAWS which no-one so far I've asked
has
been able to resolve, so I thought I'd ask here if someone here might

help.

There's this one glitch on MS Outlook I can't figure out - how to
resolve
JAWS to announce whether a particular email is read or unread- it
continues to say that messages are unread even when I have opened and
read
them. I
don't know what settings I may have configured incorrectly for this
to
occur
but I would like to hear your suggestions about what I might try to
do to
resolve this situation... -

On my PC I have JAWS 9.0,MS Outlook 2003, Windows XP 2003 Home and
I've
changed the operating system to Classic and changed screen settings
to
those
recommended in the JAWS manual.

I've also modified the MS Outlook 2003 settings as was recommended as

well.

Other changes suggested by the supplier which I did that is as
follows:
1. Selecting and entering on the "Accessibility Options" which is in
the
control panel
on the display page tab , selecting "high contrast" and making sure
the
box
is unchecked,
2. Also while still in control panel, selecting and entering on
"Display
option"
Control tab to "Appearance Tab page" and pressing space bar on
"effects"
button.
Then uncheck "smooth edges of screen fonts"

These changes have made no difference and I'm just mystified as to
why
this
very irritating problem keeps occurring- so any ideas to remedy it
would
be
extremely welcome.

If you have no idea of the cause and might know of a person or news
group
that could help, please if you would let me have their details

Thanks very much,

Russell


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David Farough
Application Accessibility Coordinator/coordonateur de l'accessibilité
Information Technology Services Directorate / Direction des services
d'information technologiques Public Service Commission / Commission de la
fonction publique Email / Courriel:  David.Farough@xxxxxxxxxxxxx
Tel. / Tél:    (613) 992-2779
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