[jawsscripts] Email messages opened and read JAWS announces as unread

Hello list members,

I'm still trying, in hope of, in search of, in finding some bright spark out
there who can help me with an annoying problem with MS Outlook.

I'm having some difficulties with JAWS which no-one so far I've asked has
been able to resolve, so I thought I'd ask here if someone here might help.

There's this one glitch on MS Outlook I can't figure out - how to resolve
JAWS to announce whether a particular email is read or unread- it continues
to say that messages are unread even when I have opened and read them. I
don't know what settings I may have configured incorrectly for this to occur
but I would like to hear your suggestions about what I might try to do to
resolve this situation... -

On my PC I have JAWS 9.0,MS Outlook 2003, Windows XP 2003 Home and I've
changed the operating system to Classic and changed screen settings to those
recommended in the JAWS manual.

I've also modified the MS Outlook 2003 settings as was recommended as well.

Other changes suggested by the supplier which I did that is as follows:
1. Selecting and entering on the "Accessibility Options" which is in the
control panel 
on the display page tab , selecting "high contrast" and making sure the box
is unchecked,
2. Also while still in control panel, selecting and entering on "Display
option"
Control tab to "Appearance Tab page" and pressing space bar on "effects"
button.
Then uncheck "smooth edges of screen fonts"

These changes have made no difference and I'm just mystified as to why this
very irritating problem keeps occurring- so any ideas to remedy it would be
extremely welcome. 

If you have no idea of the cause and might know of a person or news group
that could help, please if you would let me have their details 

Thanks very much,

Russell

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