[JAWSLite] Re: narrator

It sounds to me like JAWS wasn't fully installed. If you have a Toshiba laptop then I doubt that your video drivers are the problem. However, it might be a good idea to check for updated drivers for your video card before doing anything else. If the driver updating doesn't solve the problem and if the display chaining manager is unable to fix the problem, then try to either do a JAWS repair or uninstall JAWS and reinstall. A repair or reinstallation might fix corrupted or damaged files.
Maintenance Setup allows you to make changes or corrections to the currently installed version of JAWS. To start Maintenance Setup, insert your JAWS program CD into your CD drive and choose the JAWS Setup button. If you downloaded JAWS from Freedom Scientific.com, navigate to the folder where you saved the file, select it, and press ENTER. You will get three choices: modify, repair and remove. If you want to try a repair then press enter on the repair button and follow the prompts. After restarting your computer if the problem continues then you might want to uninstall JAWS and reinstall. If no success after doing those things you probably want to call FS tech support. 

To update your video drivers do the following:
If your Toshiba has a pause key then press Windows key with pause to get into the system properties. If you have Windows XP then after using the keystroke tab to the page tabs and use right arrow to move to the hardware tab. Then tab to device manager button and press enter. Tab to the list of devices on your system and arrow down to display. Right arrow to open the display choice if it is closed. Down arrow to your device. Tab to get to the properties for the display device and press enter. Tab to the page tabs and right arrow to the driver page tab. Once there use your tab key to move to the update driver button and press enter. Follow the updating process given. If you do not have a pause key then open the control panel, move to the system choice and press enter.
If you have Vista then after using the Windows key-pause keystroke then tab to device manager link and press enter. If you do not have a pause key then open control panel from the start menu, type in device manager in the search box and tab to the device manager link. Press enter on the link. Tab to the device list and down arrow to the display devices. Open display devices by using right arrow and arrow down to the device to be updated. Press enter on the device name to open the properties. Tab to the page tabs and right arrow to the driver page and tab to the driver update button. Press enter on the button and follow the prompts. 

Merry Christmas.  I hope you get the issue resolved.

Brian Lee
brianllee@xxxxxxxxxxx


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