[JAWSLite] Re: Toshiba Problems

Hello Marvin,

I would certainly try a few things before resorting to using the recovery 
program.

See if the web cam is listed in Device Manager under imaging.  Go into the 
device's properties and to the driver page.  Press enter on the update 
driver button.  Have Windows search for an updated driver.  you might also 
use Windows update and view available updates to see if there might be an 
optional one for your device.  If Windows Update is only installing 
important or critical updates then you might have one in the optional 
updates.  There is a "view available updates" link in Windows Update.

If updating doesn't work I would try uninstalling the device in the device 
manager and restarting the system to see if it is found by the operating 
system and the best possible driver is installed.  .  The choice for 
uninstalling the device is also in the driver page of the properties for the 
device.

If you have the exact model number for your system then you might also be 
able to find the driver at www.support.toshiba.com

 I do not have a Toshiba, but many times manufacturers have a folder on the 
hard drive where driver installation files are kept.  You might check to see 
if you have such a folder so that you can install the drivers again from 
that folder instead of doing the recovery method.

I hope you get it worked out.

Take care.

Brian Lee
brianllee@xxxxxxxxxxx


----- Original Message ----- 
From: "Marvin Hunkin" <startrekcafe@xxxxxxxxx>
To: <jawslite@xxxxxxxxxxxxx>
Sent: Saturday, November 29, 2008 12:14 AM
Subject: [JAWSLite] Toshiba Problems


> Hi.
> spent most of today at a friends place with my a 300 satellite psa g4a
> notebook.
> and tried to figure out why the web cam driver is not working.
> we we suspected that the unknown device under imaging in windows vista 
> home
> premium, might be a usb controller hard ware device.
> so,maybe the usb controller is malfunctioning, the web cam is not working
> either.
> and comes up with an error every time i start windows vista.
> webcam error, web cam driver. please start your camera or start windows, 
> or
> some thing like that.
> so, any one experienced this problem, as the microphone is linked to the
> camera.
> tried a few things, but did not resolve it.
> either there is some conflict in the driver software or the usb controller
> is faulty.
> so the only thing left to do, and not really keen on doing that, is back 
> up
> all my software to my friends external hard disk, and then use the 
> recovery
> disk function of the laptop and reinstall the operating system, to see if
> that can be restored.
> or resolved.
> did try searching on google, and on toshiba forums, and lots of people
> posting and complaining of the same thing on their different models of 
> their
> toshiba laptops, and toshiba knows about the problem, but has never fixed
> it.
> cannot contact toshiba australia, no e-mail or web form, only via phone, 
> and
> not open on weekends.
> so if any one has run into this same problem, and can advice me how to fix
> this, before going down this long task of reinstalling the whole 250 gb
> software.
> and have backed up my critical data to a 2 gb flash drive.
> cheers Marvin.
> ps: if no one can help me out, then next weekend, will be reinstalling the
> whole operating system, with my sighted friend's help.
>
>
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Brian Lee
brianllee@xxxxxxxxxxx 

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