[JAWSLite] Re: Problems with Vista andJAWS 9

What happens if you disable User Account Control?

Thanks,
Dennis Brown
----- Original Message ----- From: "Carolyn" <carolyn@xxxxxxxxxxxxxxx> 
To: <jawslite@xxxxxxxxxxxxx>
Sent: Saturday, January 19, 2008 3:44 PM
Subject: [JAWSLite] Problems with Vista andJAWS 9



I am running JAWS 9.0.0515 (latest version) on a Del workstation with
Windows Vista (all latest updates applied). This Del workstation was
purchased a few months ago, and came with Vista installed. Workstation has 2 
gigs of memory, AMD athlon dual core processor 2.6 gigahertz, 4 gigs
available virtual memory, and NVIDIA GeForce 6150SE video driver.

I am having several problems, and I wonder if anyone else is seeing these
problems and/or if anyone has any suggestions. I have been dealing with the 
Office 2003 problems in Word, Outlook, and Excell, as well as Windows
Explorer, but the PowerPoint problem I encountered today has sent me looking 
for answers.
Using Office 2003, Outlook and Word are basically OK. I do have an issue in Word in the Open dialog - my cursor does not always stay on a file name as I 
arrow up and down the list to select a file. Sometimes the list will only
scroll for about 6 files and then jump back up, sometimes it works OK. I
have this same type of behavior in Windows Explorer. Also in Windows
Explorer, the tree control and list control do not behave the same every
time - when I hit ENTER on a directory name in the tree control, sometimes
focus will shift to the top of the list control, to the middle of the list
control, or will not change at all. After hitting ENTER on a directory name, sometimes the TAB key will move to the list control, and many times it takes 
3 or 4 TABs to get to the list control.

In Outlook, I have some issues with JAWS not reading lines in a  list of
messages, or, even in this message as I write and proofread it. When the
window needs to scroll, JAWS does not seem to follow that action and locate 
the next line to read - always takes extra keystrokes to read the
information.
In Excel, I am having a problem with the Sort dialog. JAWS does not seem to recognize the list boxes for selecting the sort columns as list boxes, only thinks they are edit fields. Sighted assistance tells me that ALT+down arrow does open the list box, and then I can use the JAWS cursor to select one of the column names. But, there is no way to scroll the list box (inconvenient 
in a spreadsheet with lots of columns). In Word, the sort dialog works
correctly - I can use ALT+down arrow to open the list box and I can arrow up 
and down and select my column without using the JAWS cursor.

PowerPoint is totally unusable. JAWS never seems to get its focus into the
presentation. We've tried turning off side bars, changing focus in panes
with F6 (cursor moves, but doesn't help JAWS), and tried the Zoom dialog. I could read some text on slides with the JAWS cursor, but trying to route PC cursor to JAWS cursor did not give JAWS focus in the slide. I tried to read the presentation with Slide Show, but JAWS couldn't read that, either. If I use the arrow keys in the presentation, Powerpoint reacts to the keystrokes, 
instead of JAWS. When I use ALT+F4 to exit, I cannot find the "do you want
to save changes" dialog. JAWS cannot focus on any dialogs. I created the
presentation, with no problems, on a laptop that uses the same version
(Office 2003), JAWS 9, and Windows XP.

Thanks much for any suggestions and/or assistance!

Carolyn Barker
Committee Chair for
American Diabetes Association Tour de Cure
at the Reston TownCenter
Join us on June 8, 2008!
www.diabetes.org/tour


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