I did this by labelling the unread graphic. You’ll need to change the graphics setting in the verbosity options to all, find the graphic number which indicates an unread message and then lable the graphic to the name of your choice. Iain From: adrian.rowe Sent: Friday, October 22, 2010 3:40 PM To: jaws-uk@xxxxxxxxxxxxx Subject: [jaws-uk] unread messages Please can someone tell me how to turn on my unread messages in the In Box? As it isn't indecating any such message at the moment. I would appreciate any help. Adrian Rowe Email: adrian.rowe5@xxxxxxxxxxxxxx Skype Name: rubberdingey