[jaws-uk] Re: repair

Thanks for your help as usual.

Mandy

-----Original Message-----
From: jaws-uk-bounce@xxxxxxxxxxxxx [mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On
Behalf Of Tristram Llewellyn
Sent: 14 February 2012 09:45
To: 'jaws-uk@xxxxxxxxxxxxx'
Subject: [jaws-uk] Re: repair

You want to download the full JAWS build directly and run its installer,
after that you may run the "check for updates" and all should be well after
that.

Regards.

Tristram Llewellyn
Technical Support
Sight and Sound Technology



-----Original Message-----
From: jaws-uk-bounce@xxxxxxxxxxxxx [mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On
Behalf Of Mandy Palmer
Sent: 13 February 2012 15:18
To: jaws-uk@xxxxxxxxxxxxx
Subject: [jaws-uk] Re: repair

Hi Tristren,

It was while we were downloading the latest version that it said The basic
Training needs a repair, and it couldn't download that section, so do I just
try again?

Mandy

-----Original Message-----
From: jaws-uk-bounce@xxxxxxxxxxxxx [mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On
Behalf Of Tristram Llewellyn
Sent: 13 February 2012 13:09
To: 'jaws-uk@xxxxxxxxxxxxx'
Subject: [jaws-uk] Re: repair

Mandy and others on the subject of repairing JAWS:

The best way to repair JAWS these days is to download the latest build of
JAWS version that you are authorised.  For example if you know you are a
JAWS 13 user and you need to repair it the best thing to do is download the
most current build of JAWS.  This serves two purposes:
1       It will repair the JAWS.
2       It will update if your build is earlier and fix various small issues
that the update addresses.

You can update current versions of JAWS by going to this page:
http://www.freedomscientific.com/downloads/jaws/jaws-downloads.asp


...and for previous versions of JAWS visit here:
http://www.freedomscientific.com/downloads/jaws/JAWS-previous-downloads.asp



Regards.

Tristram Llewellyn
Technical Support
Sight and Sound Technology



-----Original Message-----
From: jaws-uk-bounce@xxxxxxxxxxxxx [mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On
Behalf Of Mandy Palmer
Sent: 12 February 2012 19:29
To: Jaws UK
Subject: [jaws-uk] repair

Hi all, I was downloading the latest updates this morning, I think it's
13.718 I think, and it offered me basic training and the download and also
open book but I don't have open book so ticked the other 2.  When it was
downloaded, it said that I must re[pair my current basic training, where do
I find the repair in Jaws other than on the CD, or is that the only way to
repair?

Mandy

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