[jaws-uk] Re: outlook and spam Email problem

  • From: "Paul Roberts" <anorack@xxxxxxxxxxxx>
  • To: <jaws-uk@xxxxxxxxxxxxx>
  • Date: Fri, 2 Oct 2009 22:18:17 +0100

Hi Frank and Kevin and thanks for the response.

I don't htink I can highlight the mesage and actually i am not sure how to 
do this, unless it's as you arrow up to it.  If that's the cae then I have 
already done that and even hit the delete key very quickly after arrowing up 
to the problem Email.

This didn't work either.

Will try to move it to another folder but this may wel require sighted 
assistance.

Paul.
----- Original Message ----- 
From: "Kevin Morris" <drewdog101@xxxxxxxxx>
To: <jaws-uk@xxxxxxxxxxxxx>
Sent: Friday, October 02, 2009 9:16 PM
Subject: [jaws-uk] Re: outlook and spam Email problem


: Hi,
:
: I, also have experienced this problem. I found that by highlighting
: the e-mail and (very quickly) clicking on the "delete" button I was,
: eventually able to bin the message. It did however entail a lot of
: rapid cursoring up and down the list of messages before I was able to,
: finally get rid of the darned thing!
:
: Not sure if this is of any help.
:
: Best,
:
: Kevin
:
: On 02/10/2009, Frank Thompson <frank.thompson@xxxxxxxxxxxxxx> wrote:
: > Hello Paul
: > i had a very similar problem with a spam email, i had to move it to 
another
: > folder and then delete it, it seems to happen now and again if it is a 
large
: > email.
: > regards frank
: >
: > -----Original Message-----
: > From: jaws-uk-bounce@xxxxxxxxxxxxx [mailto:jaws-uk-bounce@xxxxxxxxxxxxx] 
On
: > Behalf Of Paul Roberts
: > Sent: 02 October 2009 19:24
: > To: jaws-uk@xxxxxxxxxxxxx
: > Subject: [jaws-uk] outlook and spam Email problem
: >
: > Hi all,
: >
: > AS of 7:50 on Wednesday night, I have had a problem in outlook, wih a
: > particular Email.
: >
: > Basically, this is a spam Email which ordinarily I could just delete but
: > this one refuses to go and if I so much as focus on it and attempt to 
delete
: >
: > it, JAWS falls silent and won't resume until I have alt tabbed, by which
: > time, I am unable to arrow down and read through the list of Emails in 
my
: > inbox.
: >
: > When I then attempt to close outlook, I get a mesage and then have to go 
to
: > end tasks.  I enter on this and I then get the error mesage report which
: > gives you the option to send or don't send.  Although I havbe selected 
don't
: >
: > send, I did send the report the other night, in the hope that I may get 
some
: >
: > kind of response to my problem but as yet, I've heard nothing.
: >
: > At present, I have around 45 Emials in my inbox, 44 of which can be 
opened,
: > read, deleted, moved and so on but this spam message refuses to go.
: >
: > I am naturally worried about what this Email might do.
: > It doesn't have an attachment to it and even if it did, I wouldn't dream 
of
: > opening it.
: >
: > I contacted my ISP and explained things to them but they told me to 
contact
: > someone who could perhaps come round and have a look.
: >
: > I hope my Nephew will be able to come round tomorrow but in the 
meantime, I
: > have got in touch with the shop where I bought my PC from and the person
: > there is going to contact someone on my behalf.
: >
: > I am using XP and the latest version of Outlook.
: >
: > If however others on this list have had a similar experience to me, then 
I
: > would be interested to know how you got on and whetehr or not you were 
abel
: > to solve the problem.
: >
: > Any thoughts and suggestions as to what I can do would be 
muchappreciated.
: >
: > Thanks
: >
: > Paul.
: >
: >
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