[jaws-uk] Re: outlook and spam Email problem
- From: Kevin Morris <drewdog101@xxxxxxxxx>
- To: jaws-uk@xxxxxxxxxxxxx
- Date: Fri, 2 Oct 2009 21:16:33 +0100
Hi,
I, also have experienced this problem. I found that by highlighting
the e-mail and (very quickly) clicking on the "delete" button I was,
eventually able to bin the message. It did however entail a lot of
rapid cursoring up and down the list of messages before I was able to,
finally get rid of the darned thing!
Not sure if this is of any help.
Best,
Kevin
On 02/10/2009, Frank Thompson <frank.thompson@xxxxxxxxxxxxxx> wrote:
> Hello Paul
> i had a very similar problem with a spam email, i had to move it to another
> folder and then delete it, it seems to happen now and again if it is a large
> email.
> regards frank
>
> -----Original Message-----
> From: jaws-uk-bounce@xxxxxxxxxxxxx [mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On
> Behalf Of Paul Roberts
> Sent: 02 October 2009 19:24
> To: jaws-uk@xxxxxxxxxxxxx
> Subject: [jaws-uk] outlook and spam Email problem
>
> Hi all,
>
> AS of 7:50 on Wednesday night, I have had a problem in outlook, wih a
> particular Email.
>
> Basically, this is a spam Email which ordinarily I could just delete but
> this one refuses to go and if I so much as focus on it and attempt to delete
>
> it, JAWS falls silent and won't resume until I have alt tabbed, by which
> time, I am unable to arrow down and read through the list of Emails in my
> inbox.
>
> When I then attempt to close outlook, I get a mesage and then have to go to
> end tasks. I enter on this and I then get the error mesage report which
> gives you the option to send or don't send. Although I havbe selected don't
>
> send, I did send the report the other night, in the hope that I may get some
>
> kind of response to my problem but as yet, I've heard nothing.
>
> At present, I have around 45 Emials in my inbox, 44 of which can be opened,
> read, deleted, moved and so on but this spam message refuses to go.
>
> I am naturally worried about what this Email might do.
> It doesn't have an attachment to it and even if it did, I wouldn't dream of
> opening it.
>
> I contacted my ISP and explained things to them but they told me to contact
> someone who could perhaps come round and have a look.
>
> I hope my Nephew will be able to come round tomorrow but in the meantime, I
> have got in touch with the shop where I bought my PC from and the person
> there is going to contact someone on my behalf.
>
> I am using XP and the latest version of Outlook.
>
> If however others on this list have had a similar experience to me, then I
> would be interested to know how you got on and whetehr or not you were abel
> to solve the problem.
>
> Any thoughts and suggestions as to what I can do would be muchappreciated.
>
> Thanks
>
> Paul.
>
>
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