[jaws-uk] Re: outlook and spam Email problem

  • From: "Paul Roberts" <anorack@xxxxxxxxxxxx>
  • To: <jaws-uk@xxxxxxxxxxxxx>
  • Date: Mon, 5 Oct 2009 20:02:03 +0100

Hi andn thanks for the tip,

Just one thing though, please tell me am I hitting enter on the things I 
want to keep or the things I want to delete.  Your mesage doesn't make it 
very clear.

I have I htink removed a set of temperary files but am not sure about some 
of the things on the list.

Regards

Paul.
----- Original Message ----- 
From: "Tiddy Ogg" <oggy@xxxxxxxxxxxxxx>
To: <jaws-uk@xxxxxxxxxxxxx>
Sent: Sunday, October 04, 2009 7:29 AM
Subject: [jaws-uk] Re: outlook and spam Email problem


: I'm sure this won't solve your problem, Paul, but it's worth doing a
: disk clean up.
: Go to My Computer, select your hard drive then do alt-enter to get
: properties.
: Select disk clean up, hit enter then wait a minute or so for it to check
: everything.
: You'll then get a list of all the stuff you might want to remove.  Go
: down the list, selecting any you want with the space bar then push
: enter.  This will get rid of all the temporary files.  As for cookies,
: follow Dorothy's instructions if you like... I'm sure there's another
: way, but can't think of it.
:
:
: -----Original Message-----
: From: jaws-uk-bounce@xxxxxxxxxxxxx [mailto:jaws-uk-bounce@xxxxxxxxxxxxx]
: On Behalf Of Dorothy Ingram-Gorban
: Sent: 03 October 2009 22:31
: To: jaws-uk@xxxxxxxxxxxxx
: Subject: [jaws-uk] Re: outlook and spam Email problem
:
:
:  Paul,sorry you are still stuck, did your nephew not come? to delete
: Temporary files and cookies I  go into internet explorer and Tools and
: you
: will soon find it it may help I have had an issue with Outlook express
: and
: ecartis software since last year, an Engineer has gone over the Pc,I
: have a
: Desktop and laptop he ran a windows repair on laptop but the problem
: still
: persists, something has altered between Outlook express and ecartis
: software, however if you described your Spam to your ISP and they
: mentioned
: seeing an Engineer they may be right.
:
: ----- Original Message ----- 
: From: "Paul Roberts" <anorack@xxxxxxxxxxxx>
: To: <jaws-uk@xxxxxxxxxxxxx>
: Sent: Saturday, October 03, 2009 9:09 PM
: Subject: [jaws-uk] Re: outlook and spam Email problem
:
:
: > Hi Dorothy,
: >
: > I have ABG on my PC.
: >
: > Funny you should mention Rreal Player, I have a real network s
: installer
: > mesage come up but have to route JAWS to PC to read it and it tells me
: > that
: > my current version is now out of date and to update it.
: >
: > I get rid of this message but it takes me two or three goes to do
: this.
: >
: > As for what I was doing when the spam Email came in, well I was on the
: > internet and attempting to close it but JAWS went sluggish and crashed
: and
: > I
: > had to switch off and on again when all seemed to be wel, until I
: Opened
: > outlook and as that Email was at the bottom of the pile, that's when I
: had
: > the problems I have reported.
: >
: > Paul.
: > ----- Original Message ----- 
: > From: "Dorothy Ingram-Gorban" <dorothy.ingram-gorban@xxxxxxxxx>
: > To: <jaws-uk@xxxxxxxxxxxxx>
: > Sent: Friday, October 02, 2009 9:51 PM
: > Subject: [jaws-uk] Re: outlook and spam Email problem
: >
: >
: > :
: > :
: > : Paul what were you doing on wednesday at the time of the spam, seems
: it
: > is
: > : happening in Outlook,or do others using Outlook express have it?
: also
: > you
: > do
: > : not say which anti-virus product you are running.I do not often get
: spam
: > but
: > : had 2 recently and for some reason I think real Player may be to
: blame
: > It
: > : seems to advertise a lot.  after I had a Trojan attack last year My
: > Engineer
: > : came got rid of Kaspersky put on AVG  he set it to do a full system
: scan
: > : each day, on both a desktop and laptopIt is a bit time   consuming
: but I
: > put
: > : up with it.  Incedentally when it does a scheduled scan it seems to
: do a
: > : much bigger than a full system scan, why would this be?  You see if
: by
: > : chance I have not put on at 7 pm for scheduled I go intotools and
: choose
: > the
: > : full scan,  counting the numbers after each scan I noted the
: scheduled
: > is
: > : more thorough.I am not sure why?Dorothy
: > : ----- Original Message ----- 
: > : From: "Paul Roberts" <anorack@xxxxxxxxxxxx>
: > : To: <jaws-uk@xxxxxxxxxxxxx>
: > : Sent: Friday, October 02, 2009 7:24 PM
: > : Subject: [jaws-uk] outlook and spam Email problem
: > :
: > :
: > : > Hi all,
: > : >
: > : > AS of 7:50 on Wednesday night, I have had a problem in outlook,
: with a
: > : > particular Email.
: > : >
: > : > Basically, this is a spam Email which ordinarily I could just
: delete
: > but
: > : > this one refuses to go and if I so much as focus on it and attempt
: to
: > : > delete
: > : > it, JAWS falls silent and won't resume until I have alt tabbed, by
: > which
: > : > time, I am unable to arrow down and read through the list of
: Emails in
: > my
: > : > inbox.
: > : >
: > : > When I then attempt to close outlook, I get a mesage and then have
: to
: > go
: > : > to
: > : > end tasks.  I enter on this and I then get the error mesage report
: > which
: > : > gives you the option to send or don't send.  Although I havbe
: selected
: > : > don't
: > : > send, I did send the report the other night, in the hope that I
: may
: > get
: > : > some
: > : > kind of response to my problem but as yet, I've heard nothing.
: > : >
: > : > At present, I have around 45 Emials in my inbox, 44 of which can
: be
: > : > opened,
: > : > read, deleted, moved and so on but this spam message refuses to
: go.
: > : >
: > : > I am naturally worried about what this Email might do.
: > : > It doesn't have an attachment to it and even if it did, I wouldn't
: > dream
: > : > of
: > : > opening it.
: > : >
: > : > I contacted my ISP and explained things to them but they told me
: to
: > : > contact
: > : > someone who could perhaps come round and have a look.
: > : >
: > : > I hope my Nephew will be able to come round tomorrow but in the
: > meantime,
: > : > I
: > : > have got in touch with the shop where I bought my PC from and the
: > person
: > : > there is going to contact someone on my behalf.
: > : >
: > : > I am using XP and the latest version of Outlook.
: > : >
: > : > If however others on this list have had a similar experience to
: me,
: > then
: > I
: > : > would be interested to know how you got on and whetehr or not you
: were
: > : > abel
: > : > to solve the problem.
: > : >
: > : > Any thoughts and suggestions as to what I can do would be
: > muchappreciated.
: > : >
: > : > Thanks
: > : >
: > : > Paul.
: > : >
: > : >
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: > :
: > :
: ------------------------------------------------------------------------
: --------
: > :
: > :
: > :
: > : No virus found in this incoming message.
: > : Checked by AVG - www.avg.com
: > : Version: 8.5.420 / Virus Database: 270.14.3/2409 - Release Date:
: > 10/02/09
: > : 06:46:00
: > :
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:
:
: ------------------------------------------------------------------------
: --------
:
:
:
: No virus found in this incoming message.
: Checked by AVG - www.avg.com
: Version: 8.5.420 / Virus Database: 270.14.3/2411 - Release Date:
: 10/03/09
: 06:20:00
:
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