Hi, Barry, Well, I can't even get to advanced. When I go via the system tray I have a tree view with various things that I open. However, I don't know where to go then as advanced doesn't seem to be an option. Pest of a thing this is. Thank you for your suggestion. I probably have the wrong settings so that's why I can't find advanced. Best wishes, Joan. ----- Original Message ----- From: Barry Toner To: jaws-uk@xxxxxxxxxxxxx Sent: Friday, October 02, 2009 10:09 PM Subject: [jaws-uk] Re: Virtualising Window Joan, AFAIK you can not interact with the virtual window other than to read, copy and paste from it. It puts the screen contents into a buffer which allows you to move around it like a piece of text. There is most likely a help balloon popping up with the message from NOD32. What I'd do is go into NODs settings, via the system tray by a left click or return. Arrow to Advanced and hit return. Hit the letter a until you land on Alerts And Notifications. Cursor down once to land on Threat Sense Early Warning System. Tab to Advanced Setup and hit spacebar. Make sure Submit Without asking is selected, OK and Apply all the settings. This way NOD will automatically send the files without even bothering you about it. Regards, Barry. ------------------------------------------------------------------------------ From: jaws-uk-bounce@xxxxxxxxxxxxx [mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On Behalf Of Joan Muir Sent: 02 October 2009 21:39 To: jaws-uk@xxxxxxxxxxxxx Subject: [jaws-uk] Virtualising Window Hi, Folks, I'm re-sending my original email as I haven't had any luck in solving the problem myself. Maybe someone on the list can help? Here's the original email:- I keep getting the message from NOD32 that some of the suspicious files require confirmation so they can be sent on or some such blurb. I use control +jaws key +w and it says virtual window but I still have difficulty in finding the message. Even when I do, I don't know how to click on the thing. Tried entering but it didn't work. I have found that NOD32 is picking up a lot of emails with viruses just now. Glad it's doing that but wish I could sort the authorisation thing out. Any help would be greatly appreciated. Best wishes, Joan. __________ Information from ESET Smart Security, version of virus signature database 4477 (20091002) __________ The message was checked by ESET Smart Security. http://www.eset.com __________ Information from ESET Smart Security, version of virus signature database 4477 (20091002) __________ The message was checked by ESET Smart Security. http://www.eset.com __________ Information from ESET Smart Security, version of virus signature database 4477 (20091002) __________ The message was checked by ESET Smart Security. http://www.eset.com __________ NOD32 4477 (20091002) Information __________ This message was checked by NOD32 antivirus system. http://www.eset.com