[jaws-uk] Re: Tandem feature

Tandem will likely become a chargeable feature, but only for the
originator of the Tandem Session.

It is primarily aimed at dealers who need to provide support to a
number of their JAWS customers.

However, if a user wishes to provide help and support to others, and
they initiate the session, they will requite a license.

Here is what the JAWS 10 Help file has to say:

JAWS Tandem - Listen to the September FSCast for an Overview
JAWS Tandem(tm) lets you access another JAWS computer so that you can
provide hands-on technical support, write and distribute scripts from
a distance, and conduct remote JAWS training. It consists of a
controller system, used by support personnel, distributors, dealers,
consultants, and trainers, and a target system, which is a customer's
computer and JAWS application.

A connection, also known as an online meeting between two systems, can
take place using the Internet or over a local network. The Internet
meeting process is called a Tandem Center session, while the local
network method is called a Tandem Direct session. In a Tandem Center
session, JAWS Tandem running as a controller is a subscription
service; JAWS Tandem running as a target is free. (With the initial
release of JAWS 10, controller functionality is being offered for free
for a limited time.) In a Tandem Direct session, a one-time activation
fee is required.

You can find JAWS Tandem controls under the Utilities menu of the JAWS
application window. For information and procedures describing how to
use this feature, refer to the Quick Start Guide in the JAWS Tandem
submenu, jump to the JAWS Tandem help topic, or listen to the
September 2008 FSCast.

George.

-----Original Message-----
From: jaws-uk-bounce@xxxxxxxxxxxxx
[mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On Behalf Of Dorothy
Ingram-Gorban
Sent: 28 November 2008 11:45
To: jaws-uk@xxxxxxxxxxxxx
Subject: [jaws-uk] Tandem feature



 Dear List,
 Someone  happened to mention the Tandem feature of Jaws ten will be
free 
only for a short time then charged on a monthly basis.  I know George
said 
distance did not matter for the Tandem feature to be usable, but  as I

understand it 1 party must be using Jaws professional, the  otherneed
not? 
However regarding the fees of the Service can someone enlighten me. I
may 
have missed a Post on the List about it

 Thanks

Dorothy 

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