[jaws-uk] Re: Re-posted question.

  • From: "Robin Clayden" <r.clayden@xxxxxxxxx>
  • To: <jaws-uk@xxxxxxxxxxxxx>
  • Date: Thu, 23 Nov 2006 13:03:34 -0000

Hi,

What's the operating system of your friends pc? ...and have they been
installing the windows updates that come along from time to time? I'm no
expert here but herein could lie the root of your problem

R.

-----Original Message-----
From: jaws-uk-bounce@xxxxxxxxxxxxx [mailto:jaws-uk-bounce@xxxxxxxxxxxxx]
On Behalf Of jim
Sent: 23 November 2006 12:57
To: jaws-uk@xxxxxxxxxxxxx
Subject: [jaws-uk] Re: Re-posted question.


Thanks Robin, one more thing it says which I forgot to mention is that
it=20
says Computer not modified. What could this mean? It's got me baffled.
Regards.
Jim.

----- Original Message -----=20
From: "Robin Clayden" <r.clayden@xxxxxxxxx>
To: <jaws-uk@xxxxxxxxxxxxx>
Sent: Thursday, November 23, 2006 11:19 AM
Subject: [jaws-uk] Re: Re-posted question.


> Hi Jim,
>
> If you go to Google and type in error 824 and do a search there's a
few
> things come up which might help you, though they're a bit obscure.
>
> First thing I'd do is run a registry scan and clean up on the pc, as
> from what I can see, this seems to relate to either a corrupt registry
> dll file, downloading malfunction, or a redundant server fault. I
would
> doubt very much if it was the latter.
>
> Then I would re download the files from the FS site via the ftp
option.
>
> Sorry can't be of more help, good luck.
>
> Robin.
>
>
>
> -----Original Message-----
> From: jaws-uk-bounce@xxxxxxxxxxxxx
[mailto:jaws-uk-bounce@xxxxxxxxxxxxx]
> On Behalf Of jim
> Sent: 23 November 2006 10:54
> To: jaws-uk@xxxxxxxxxxxxx
> Subject: [jaws-uk] Re-posted question.
>
>
> Hi,
>
> I posted this question a few days ago and didn't get an answer, so
I'm=3D20
> trying again in the hope someone will know the answer.
>
> My friend has jaws v7.0 and tried to install jaws 7.1. When it gets to
> the=3D20
> end of the installation and he hits finished, the software rolls back
> and=3D20
> gives an error of 824 and doesn't install. This happens as well when
he=3D20
> tried to install jaws 8.0. Any one got a solution for this problem?
>
> Regards and thanks in advance.
> Jim.
>
> MSN Address
> jim.doc@xxxxxxxxxxxx
>
> SKYPE Address
> jimdoc
>
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