Hi Jim, If you go to Google and type in error 824 and do a search there's a few things come up which might help you, though they're a bit obscure. First thing I'd do is run a registry scan and clean up on the pc, as from what I can see, this seems to relate to either a corrupt registry dll file, downloading malfunction, or a redundant server fault. I would doubt very much if it was the latter. Then I would re download the files from the FS site via the ftp option. Sorry can't be of more help, good luck. Robin. -----Original Message----- From: jaws-uk-bounce@xxxxxxxxxxxxx [mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On Behalf Of jim Sent: 23 November 2006 10:54 To: jaws-uk@xxxxxxxxxxxxx Subject: [jaws-uk] Re-posted question. Hi, I posted this question a few days ago and didn't get an answer, so I'm=20 trying again in the hope someone will know the answer. My friend has jaws v7.0 and tried to install jaws 7.1. When it gets to the=20 end of the installation and he hits finished, the software rolls back and=20 gives an error of 824 and doesn't install. This happens as well when he=20 tried to install jaws 8.0. Any one got a solution for this problem? Regards and thanks in advance. Jim. MSN Address jim.doc@xxxxxxxxxxxx SKYPE Address jimdoc ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=3Dunsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=3Dfaq] ** or send a message, to=20 ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq