Hi, I posted this question a few days ago and didn't get an answer, so I'm trying again in the hope someone will know the answer. My friend has jaws v7.0 and tried to install jaws 7.1. When it gets to the end of the installation and he hits finished, the software rolls back and gives an error of 824 and doesn't install. This happens as well when he tried to install jaws 8.0. Any one got a solution for this problem? Regards and thanks in advance. Jim. MSN Address jim.doc@xxxxxxxxxxxx SKYPE Address jimdoc ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq