[jaws-uk] Re: Repairing Windows Media Player
- From: "George Bell" <george@xxxxxxxxxxxxxxxxxxx>
- To: <jaws-uk@xxxxxxxxxxxxx>
- Date: Sat, 30 Sep 2006 22:20:17 +0100
Hi Joan,
I've just taken a look at the WMP11 page, (linked from the
one I gave you) which says that Beta 2 is available "for our
US customers."=20
There's a link on that WMP11 page to, "Learn more about Beta
2 updates", where it tells you how to remove it or roll
back.
While some of it looks straight forward, there is a "Note:"
at the end which has me a just shade concerned, and
therefore I'm inclined to suggest that you do have some
computer literate, sighted help to hand when you do this.
George.
-----Original Message-----
From: jaws-uk-bounce@xxxxxxxxxxxxx
[mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On Behalf Of Joan Muir
Sent: 30 September 2006 20:23
To: jaws-uk@xxxxxxxxxxxxx
Subject: [jaws-uk] Re: Repairing Windows Media Player
George, thanks for that.
I checked the site to be told that I'm running the beta of
WMP11. I'm wondering if this could be the problem since it's
a beta. Anyway, I downloaded and saved it again in case it
would make a difference overwriting it?
The other alternative is to download version 10 and
substitute this but I don't know if I'd first have to
uninstall the beta 11.
Aren't computers fun!
Anyway, I might ask a sighted friend for help, unless you
can advise me here?
Thanks again.
Best wishes,
Joan.
----- Original Message -----
From: "George Bell" <george@xxxxxxxxxxxxxxxxxxx>
To: <jaws-uk@xxxxxxxxxxxxx>
Sent: Saturday, September 30, 2006 6:34 PM
Subject: [jaws-uk] Re: Repairing Windows Media Player
> Hi Joan,
>
> If you want Media Player 10 (or even 11) you can download
> the most up to date version from the following. (Make
sure
> the URL doesn't wrap - it should end in .aspx)
>
>
http://www.microsoft.com/windows/windowsmedia/player/10/defa
ult.aspx=3D20
>
> Otherwise, you will need to give it your XP CD when asked.
>
> George.
>
> -----Original Message-----
> From: jaws-uk-bounce@xxxxxxxxxxxxx
> [mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On Behalf Of Joan
Muir
> Sent: 30 September 2006 17:47
> To: jaws-uk@xxxxxxxxxxxxx
> Subject: [jaws-uk] Re: Repairing Windows Media Player
>
> O my, George, how little I know about computers! Thanks
very
> much.
>
> However, it told me to insert the disk and I am too
cowardly
> to do it. I will though ask a sighted friend to help me
with
> this now that I know what to do.
>
> Thanks again.
>
> Best wishes,
>
> Joan.
> ----- Original Message -----
> From: "George Bell" <george@xxxxxxxxxxxxxxxxxxx>
> To: <jaws-uk@xxxxxxxxxxxxx>
> Sent: Saturday, September 30, 2006 5:22 PM
> Subject: [jaws-uk] Re: Repairing Windows Media Player
>
>
>> Hi Joan,
>>
>> If you press Alt + w from within Add Remove Programs, it
>> should (says he crossing all fingers) bring up the
> "Windows
>> Components Wizard". That's where your find Window Media
>> Player.
>>
>> There are actually four icons on the left of the
> Add/Remove
>> Programs dialog. There are as follows:-
>>
>> 1) Alt + h - Change or Remove Programs.
>> 2) Alt + n - Add New Programs.
>> 3) Alt + w - Add/Remove Windows Components.
>> 4) Alt + o - Set Program Access and defaults.
>>
>> George.
>>
>> -----Original Message-----
>> From: jaws-uk-bounce@xxxxxxxxxxxxx
>> [mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On Behalf Of Joan
> Muir
>> Sent: 30 September 2006 16:54
>> To: jaws-uk@xxxxxxxxxxxxx
>> Subject: [jaws-uk] Re: Repairing Windows Media Player
>>
>> Hi, George,
>>
>> In the add/remove programs, I have Windows Installer and
>> Windows Service Pack 2. No mention of Windows Components.
>>
>> Sorry to be such a nuisance, but should it be the Windows
>> Installer I go to?=3D3D20
>> Don't want to mess up the wrong program.
>>
>> Thanks for your help.
>>
>> Best wishes,
>>
>> Joan.
>> ----- Original Message -----
>> From: "George Bell" <george@xxxxxxxxxxxxxxxxxxx>
>> To: <jaws-uk@xxxxxxxxxxxxx>
>> Sent: Saturday, September 30, 2006 4:44 PM
>> Subject: [jaws-uk] Re: Repairing Windows Media Player
>>
>>
>>> Hi Joan,
>>>
>>> When you go into Control Panel, Add Remove Programs, you
>>> need to select "Windows Components". Windows Media
> Player
>>> appears there, and will be checked.
>>>
>>> If you uncheck it, and then click OK, it will remove it.
>>> You can then go back and check it to re-install it.
> After
>>> that, I suggest running Media player, and selecting
Check
>>> for Update from the Help menu to ensure you are fully up
>> to
>>> date.
>>>
>>> I've just done this myself with Media Player 10.
>>>
>>> George.
>>>
>>> -----Original Message-----
>>> From: jaws-uk-bounce@xxxxxxxxxxxxx
>>> [mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On Behalf Of Joan
>> Muir
>>> Sent: 29 September 2006 22:41
>>> To: jaws-uk@xxxxxxxxxxxxx
>>> Subject: [jaws-uk] Repairing Windows Media Player
>>>
>>> Hi, Folks,
>>> I downloaded some audio files recently and was told that
>> I'd
>>> probably be asked for my email and passwor in order for
>> the
>>> licence to be acceptedd. However, instead I got the
>> message
>>> that Windows Media Player could not validate the
licence.
>>>
>>> I tried using Winamp and realplayer but I think Media
>> Player
>>> has to validate the licence and I must have a fault in
it
>>> somewhere.
>>>
>>> Can't find anywhere to uninstall or repair media player.
>> Is
>>> there a way to do it?
>>>
>>> Best wishes,
>>>
>>> Joan.
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