[jaws-uk] Re: Reading prompts for edit boxes in web page

  • From: "Jim Williams" <jwbr33694@xxxxxxxxxxxxxxxx>
  • To: <jaws-uk@xxxxxxxxxxxxx>
  • Date: Fri, 4 May 2007 14:48:40 +0100

Ken and Listers,

Answering security prompts on many web sites is becoming more of a problem
that is not just limited to what version of screen reader we use.

Some sites are using what I can only describe as touch pads on screen that
you have to hover the mouse pointer over to fill in a series of numbers.
And as these numbers and their position change every time you enter the site
you can't develop a technique to accessing them.  These type of security are
being bought in  to protect our accounts or so we are told.  However one
site has become inaccessible to me I can't get into my account without
sighted assistance.  As this is an Internet account which offers better
interest I can't do any transactions over the phone and when I phoned the
bank to point this out I was told it was all in the interest of higher
security.

If more and more financial institutions bring in this type of access screen
reader users will be denied access to their own accounts.

Apologies if this is slightly off topic but I feel we are being
discriminated against via the back door.

Jim Williams
-----Original Message-----
From: jaws-uk-bounce@xxxxxxxxxxxxx
[mailto:jaws-uk-bounce@xxxxxxxxxxxxx]On Behalf Of Ken Reid
Sent: 03 May 2007 22:06
To: JAWS Users
Subject: [jaws-uk] Reading prompts for edit boxes in web page


Martin
No answer I am afraid, but I can confirm I have the same experience, having
gone from version 7 to 8.  So it is either something new in V8 when handling
variable security prompts, or it is a setting we need to change in v8 that
we have not found yet.

Hope someone out there can help.

Ken
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