[jaws-uk] Re: PC Problems

I don't think you will be able to remove it until you have performed a registry 
clean, this should solve the problem and you should be free to remove it.

Hope this helps,

Pete H.


  ----- Original Message ----- 
  From: Barbara Wilson 
  To: jaws-uk@xxxxxxxxxxxxx 
  Sent: Thursday, July 31, 2008 8:06 PM
  Subject: [jaws-uk] Re: PC Problems


  Yes, I have a demo of the Windows Eyes 7 Beta installed. Actually, I thought 
that was the problem and tried to remove it and it said I could not because 
some file was missing. Then I just reinstalled it and it installed fine, then 
the problem started again. So can you tell me why this is happening with Window 
Eyes even when I don't have it running? And can I fix it without doing anything 
too drastic?


  Barbara Wilson
  T: 02887784046
  M: 07917710779
  E: (home) barkingbabs@xxxxxxxxxxxxxxx
  E: (office) info@xxxxxxxxxxxxxxxxxx
  W: (home) www.justgiving.com/cyder
  W: (office) www.creativeeyes.co.uk
  Skype: (from computer) creativeeyes
  Skype: (from phone or mobile) 02892811500
  Windows Messenger: creativeeyes@xxxxxxxxxxxxx
    ----- Original Message ----- 
    From: George Bell 
    To: jaws-uk@xxxxxxxxxxxxx 
    Sent: Thursday, July 31, 2008 8:01 PM
    Subject: [jaws-uk] Re: PC Problems


    Hi Barbara,

     

    Re 2)  I suspect the file may be gwmhook.dll.  Have you ever installed 
GW-Micro's Window Eyes screen reader? Even a demo version?

     

    Overall, I think it best to get down to a totally clean system before 
addressing your first problem.  It may even resolve itself by then.

     

    George.

     

    From: jaws-uk-bounce@xxxxxxxxxxxxx [mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On 
Behalf Of Barbara Wilson
    Sent: 31 July 2008 19:20
    To: jaws-uk
    Subject: [jaws-uk] PC Problems

     

    Thanks to some great advice on this list I think I am well on the way to 
sorting the PC problems and hopefully will avoid having to take drastic action. 

     

    I have updated JAWS 9 and installed AVG 8 courtesy of Phil's direct link. I 
have also downloaded a program called Spyware Detecter and will look into 
additional programs suggested by list members.

     

    While yesterday the Spyware software was detecting over 200 risks, today 
it's only coming up with 1 or 2 at the most, so that is a welcome improvement.

     

    There are only two problems which keep recurring just when I think I've got 
all sorted.

     

    1 When I try to access either two of my computer's hard drives or my memory 
pen, I am presented with the Open With dialogue box. I then have to click 
Browse and select Windows Explorer before the drive will open. There is no box 
to check to always use that program, so the next time I try to access that 
drive the same thing happens. Any ideas?

     

    2 Whenever I start up the computer I am presented with an error message and 
an Okay Button. The message only appears for seconds, so I don't get much time 
to read it completely with the JAWS Cursor. Therefore what I am about to write 
may not be exact, but it's the general idea of the message:

    "Webproxia.ex could not be opened because gwmook.dll could not be found". 
Anyone know what this is and what to do about it?

     

    Sorry for all the questions and I really am greatful to list members. I'd 
like to return the favours some day but I hope I never have to!

     

     

    Barbara Wilson
    T: 02887784046
    M: 07917710779
    E: (home) barkingbabs@xxxxxxxxxxxxxxx
    E: (office) info@xxxxxxxxxxxxxxxxxx
    W: (home) www.justgiving.com/cyder
    W: (office) www.creativeeyes.co.uk
    Skype: (from computer) creativeeyes
    Skype: (from phone or mobile) 02892811500
    Windows Messenger: creativeeyes@xxxxxxxxxxxxx

No virus found in this outgoing message.Checked by AVG - http://www.avg.com 
Version: 8.0.138 / Virus Database: 270.5.9/1583 - Release Date: 7/31/2008 6:17 
AMNo virus found in this incoming message.
Checked by AVG - http://www.avg.com 
Version: 8.0.138 / Virus Database: 270.5.9/1583 - Release Date: 7/31/2008 6:17 
AM
No virus found in this outgoing message.
Checked by AVG - http://www.avg.com 
Version: 8.0.138 / Virus Database: 270.5.9/1583 - Release Date: 7/31/2008 6:17 
AM


  __________ NOD32 3243 (20080704) Information __________

  This message was checked by NOD32 antivirus system.
  http://www.eset.com

Other related posts: