[jaws-uk] Re: PC Problems

Hi Barbara,

 

Re 2)  I suspect the file may be gwmhook.dll.  Have you ever
installed GW-Micro's Window Eyes screen reader? Even a demo
version?

 

Overall, I think it best to get down to a totally clean
system before addressing your first problem.  It may even
resolve itself by then.

 

George.

 

From: jaws-uk-bounce@xxxxxxxxxxxxx
[mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On Behalf Of Barbara
Wilson
Sent: 31 July 2008 19:20
To: jaws-uk
Subject: [jaws-uk] PC Problems

 

Thanks to some great advice on this list I think I am well
on the way to sorting the PC problems and hopefully will
avoid having to take drastic action. 

 

I have updated JAWS 9 and installed AVG 8 courtesy of Phil's
direct link. I have also downloaded a program called Spyware
Detecter and will look into additional programs suggested by
list members.

 

While yesterday the Spyware software was detecting over 200
risks, today it's only coming up with 1 or 2 at the most, so
that is a welcome improvement.

 

There are only two problems which keep recurring just when I
think I've got all sorted.

 

1 When I try to access either two of my computer's hard
drives or my memory pen, I am presented with the Open With
dialogue box. I then have to click Browse and select Windows
Explorer before the drive will open. There is no box to
check to always use that program, so the next time I try to
access that drive the same thing happens. Any ideas?

 

2 Whenever I start up the computer I am presented with an
error message and an Okay Button. The message only appears
for seconds, so I don't get much time to read it completely
with the JAWS Cursor. Therefore what I am about to write may
not be exact, but it's the general idea of the message:

"Webproxia.ex could not be opened because gwmook.dll could
not be found". Anyone know what this is and what to do about
it?

 

Sorry for all the questions and I really am greatful to list
members. I'd like to return the favours some day but I hope
I never have to!

 

 

Barbara Wilson
T: 02887784046
M: 07917710779
E: (home) barkingbabs@xxxxxxxxxxxxxxx
E: (office) info@xxxxxxxxxxxxxxxxxx
W: (home) www.justgiving.com/cyder
W: (office) www.creativeeyes.co.uk
Skype: (from computer) creativeeyes
Skype: (from phone or mobile) 02892811500
Windows Messenger: creativeeyes@xxxxxxxxxxxxx

No virus found in this outgoing message.
Checked by AVG - http://www.avg.com 
Version: 8.0.138 / Virus Database: 270.5.9/1583 - Release
Date: 7/31/2008 6:17 AM

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