[jaws-uk] Re: Off Topic: something blocking audio

Hi Joan,

You can find the list of add-ons in "manage add-ons" and you can disable them 
one by one, but if Skype Mastermind is not in that list then you need to look 
elsewhere.

Are you sure you don't have the Google or Yahoo toolbar?  Remember that in the 
add or remove programs list you can't find an item by press the first letter of 
its name, you have to scroll through the list, just make sure you don't have 
either the Google toolbar or the Yahoo toolbar on that list, but if you do find 
either or both of them, remove them of course.

Regards,

Pete H.


  ----- Original Message ----- 
  From: Joan Muir 
  To: jaws-uk@xxxxxxxxxxxxx 
  Sent: Thursday, August 28, 2008 9:48 PM
  Subject: [jaws-uk] Re: Off Topic: something blocking audio


  Hi, Peter,

  Thanks very much for your suggestion. I didn't download a new Skype version 
but I  had a look at Manage Add Ons. It told me that I could disable all add 
ons to see if that would help and I'd get it by going to System Tools, then 
Accessories. However, I didn't see  anything called "Internet explorer no add 
ons"which it told me I should find. So I'm no further forward really.

  Best wishes,

  Joan. 
    ----- Original Message ----- 
    From: Peter Hallam 
    To: jaws-uk@xxxxxxxxxxxxx 
    Sent: Thursday, August 28, 2008 9:29 PM
    Subject: [jaws-uk] Re: Off Topic: something blocking audio


    Hi Joan,

    If you have installed a recent version of Skype it's possible that you also 
got an addon called Skype Mastermind, it adds itself to your web browser and 
can act as a blocker, open Internet Explorer, open the tools menu, then find 
"manage add-ons" and look down the list of active add-ons, if Skype Mastermind 
is there, highlight it and tab to the options and select disable, then save 
changes.

    Let us know if this solves your problem, otherwise it could be a blocker in 
your security program.

    Regards,

    Pete H.


      ----- Original Message ----- 
      From: Joan Muir 
      To: jaws-uk@xxxxxxxxxxxxx 
      Sent: Thursday, August 28, 2008 9:18 PM
      Subject: [jaws-uk] Off Topic: something blocking audio


      Hi, Folks,

      Would anyone be able to help please? On many audio sites I just can't get 
on now because there is a horrid sound and I'm returned to the site I left.

      I have obviously downloaded some form of blocker but can't find it in 
add/remove programs.

      Could anyone make suggestions please? I couldn't find a Google toolbar or 
any toolbar come to that.

      Best wishes,

      Joan.


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  __________ NOD32 3243 (20080704) Information __________

  This message was checked by NOD32 antivirus system.
  http://www.eset.com

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