Hi George, Unfortunately, it won't let me update anything else until this one is in place; it is always there when I return to Windows Update. It is something like KB898x61 (I can't remember what digit x is). I am directed to Review Updates, I click on the Failed link, and I get directed to FAQs and newsgroups which, I fear, would be like looking for a needle in a haystack. I suppose I could find out exactly what the KB update is and do a search for it on their website. Regards, Norman ----- Original Message ----- From: "George Bell" <george@xxxxxxxxxxxxxxxxxxx> To: <jaws-uk@xxxxxxxxxxxxx> Sent: Wednesday, July 26, 2006 10:11 AM Subject: [jaws-uk] Re: Microsoft Update failing to install > Hi Norman, > > It may be totally unrelated, but I have just tried to > install the latest Office 2003 update, and get "Fatal > Error". The installation then disappears. > > George.=20 > ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq