[jaws-uk] Re: KURZWEIL

Sorry George, I know this is off topic and I would welcome any help off list
to avoid breaking rules and cluttering up this list.

If someone could email me with details of how to set up the fax facility in
Kurzweil 11 and also tell me how to photo copy from Kurzweil, especially in
view of the strange things it speaks sometimes when reading, I'd be
eternally grateful.  Please email me at:

Valerie@xxxxxxxxxxxxxxxxxxxxxxxxxx

Also, and, George, please forgive me again, if anyone uses the Knfb reader
I'd like to hear from you.

Regards and thanks





Val.
-----Original Message-----
From: jaws-uk-bounce@xxxxxxxxxxxxx [mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On
Behalf Of terrcooper
Sent: 26 March 2007 18:20
To: jaws-uk@xxxxxxxxxxxxx
Subject: [jaws-uk] Re: Bt Broadband Desktop help

Hi all

I use Sky broadband, and pay for the 8 meg download speed.  Woops! did I say

8 meg?  Well, that's what its supposed to be.

I've played around with quite a few different settings, ran various 
different spy programmes, and still on average only get 70kb per second, 
which isn't even reaching 1 meg download speed.

I've spoken to Sky about this, and should have been phoned back about it a 
couple of weeks ago, but am still waiting.

I haven't got to the bottom of why its so slow yet.

I've been on the web site mentioned on this thread, that tells me that for 
this post code, I should be getting 3.9 meg, without any difficulties.

Oh well.

Regards

Terry

----- Original Message ----- 
From: "Ankers, Dave (UK)" <Dave.Ankers@xxxxxxxxxxxxxx>
To: <jaws-uk@xxxxxxxxxxxxx>
Sent: Monday, March 26, 2007 11:46 AM
Subject: [jaws-uk] Re: Bt Broadband Desktop help



Pete,

You are correct it is typical and its not good enough! I currently use BT 
complete broadband option 3, and its rubbish!
Very slow considering its upto 8 megabites, I thought to maximum number of 
users was restricted to 50, considering the speed I think it is more likely 
500!
When I have call the helpline, I get put through to an Indian call centre 
and soon get fed up having to repeat myself, may as well talk to a brick 
wall.  They keep repeating the same info like damn robots.  The BT helpdesk 
used to have an easy to use connection and speed checker, cannot find those 
anymore with the latest version.
BT uses Norton antivirus, well known for hogging the pc and so no good for 
JAWS and Dragon users.  I have been considering switching providers for some

time and have been looking at the deal from sky.  It costs £15 minimum for 
the TV, £5 for unlimited phone calls using your standard land line, 
unfortunately you still need to pay BT £11 line rental, which means you will

still loose broadband connection in some areas when it rains, plus £5 to get

upto 8 megabites.  All together that equals what I pay BT just for 
broadband.
Does anyone here use ~Sky broadband? Please let me know if you have any 
problems with it.
One other thing, I think sky's call centre is in Scotland, NOT INDIA!


Regards,

Dave Ankers

Hi Tom,

This is typical I'm afraid, I wanted my line tested too so I used the online

chat help, I got a call centre in India, I could tell by the names they were

typing, but their written English is good so if you want BT support you 
could try that route, you can access it from the desktop help, here's hoping

you can get your JFW to read it.

Regards,

Pete H.



----- Original Message ----- 
From: TOM REID <mailto:tom.reid2@xxxxxxxxxxxxxx>
To: jaws-uk@xxxxxxxxxxxxx
Sent: Saturday, March 24, 2007 8:07 PM
Subject: [jaws-uk] Re: Bt Broadband Desktop help

Hi Pete,

Thanks.

Trying to get to the bottom of why I'm only getting 1.3 megs from BT total 
broadband when says should be getting up to 8.

The link you gave me confirms figures.

I wondered if broadband help could help.

Phone line is okay, but, possibly there is a prob in extension socket. Spoke

to a guy at BT Broadband help desk, but, he was chinese and I'm Scottish and

there was interesting communication.

Kept telling him I was blind,iE couldn't see and he kept asking what colour 
the box was and if I could see 2 screws...

Tom



----- Original Message ----- 
From: Pete H <mailto:noizypete@xxxxxxxxxxxxxx>
To: jaws-uk@xxxxxxxxxxxxx
Sent: Saturday, March 24, 2007 7:41 PM
Subject: [jaws-uk] Re: Bt Broadband Desktop help

Tom,

You can download Flash Player from www.adobe.com if you want it, but if all 
you want to do is a speed test, you can go to one of many websites, here is 
the one I use:
http://www.broadbandchoices.co.uk

Anyway let us know how you get on.

Regards,

Pete H.



----- Original Message ----- 
From: TOM REID <mailto:tom.reid2@xxxxxxxxxxxxxx>
To: jaws-uk@xxxxxxxxxxxxx
Sent: Saturday, March 24, 2007 7:13 PM
Subject: [jaws-uk] Re: Bt Broadband Desktop help

Hi Pete,

Where do you get it from?

Also, seems when I start broadband help, I go through a kind of resetup 
process.

I just really want to run a speed check and diagnosis.

Tom



----- Original Message ----- 
From: Pete H <mailto:noizypete@xxxxxxxxxxxxxx>
To: jaws-uk@xxxxxxxxxxxxx
Sent: Saturday, March 24, 2007 5:26 PM
Subject: [jaws-uk] Re: Bt Broadband Desktop help

Yes, I downloaded it a couple of weeks ago, but you need Adobe Flash Player 
enabled in order to use it, but it works pretty well with JFW 8.

Regards,

Pete H.



----- Original Message ----- 
From: TOM REID <mailto:tom.reid2@xxxxxxxxxxxxxx>
To: jaws-uk@xxxxxxxxxxxxx
Sent: Saturday, March 24, 2007 4:57 PM
Subject: [jaws-uk] Bt Broadband Desktop help

Anybody else using this. Have just downloaded upgrade and can't read it.

Jaws 8, win xp home.

Could get nothing out of bt broadband.

Tom




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