Hi Joan, This is not to say that you are doing it wrong, but on here when the Jaws hotkey went bananas, and that happened a couple of times, I had to first set the hotkey to none, hit ok to save, then open properties again and redefine the hotkey and then it worked. BTW, I'm like you use Alt Control J as my Jaws hotkey. Good luck! Amro ----- Original Message ----- From: Joan Muir To: jaws-uk@xxxxxxxxxxxxx Sent: Saturday, April 03, 2010 7:38 PM Subject: [jaws-uk] Re: Jaws not re-starting after quitting Thanks, Chris and Amro. Well, Amro, I tried creating a new hot key but it wouldn't accept it and kept saying "none". I was trying to use control+shift +j which I've used before. When I entered the original hotkey of alt +control+j it accepted that. It still won't come on again though so I'm stymied. I hesitate to do a repair in case I lose my settings so I'll probably just have to live with it. Thanks again. Best wishes, Joan. ----- Original Message ----- From: Amro Bilal To: jaws-uk@xxxxxxxxxxxxx Sent: Saturday, April 03, 2010 1:17 AM Subject: [jaws-uk] Re: Jaws not re-starting after quitting Joan, not really a solution but why not redefine the hotkey you use for Jaws and maybe place a fresh Jaws shortcut on the desktop and see if that works. I know that sounds crazy but I had to once or twice redefine the hotkey I use for Jaws even though the hotkey appeared defined alright in Properties. Cheers, Amro ----- Original Message ----- From: Joan Muir To: jaws-uk@xxxxxxxxxxxxx Sent: Friday, April 02, 2010 9:43 PM Subject: [jaws-uk] Jaws not re-starting after quitting Hi, Folks, Using Jaws 11. This problem has just started and I blamed BT Broadband help which I downloaded recently. However, I've uninstalled this and still have the Jaws problem. It simply will not re-start when I want it to. Even tried hitting J on the desktop and entering butno joy there either. I've checked that the hot key is still shown. The only thing I can do is to re-boot. Can anyone suggest what I should do? Best wishes, Joan. __________ Information from ESET Smart Security, version of virus signature database 4995 (20100402) __________ The message was checked by ESET Smart Security. http://www.eset.com __________ Information from ESET Smart Security, version of virus signature database 4997 (20100403) __________ The message was checked by ESET Smart Security. http://www.eset.com __________ Information from ESET Smart Security, version of virus signature database 4997 (20100403) __________ The message was checked by ESET Smart Security. http://www.eset.com