Thanks, Chris and Amro. Well, Amro, I tried creating a new hot key but it wouldn't accept it and kept saying "none". I was trying to use control+shift +j which I've used before. When I entered the original hotkey of alt +control+j it accepted that. It still won't come on again though so I'm stymied. I hesitate to do a repair in case I lose my settings so I'll probably just have to live with it. Thanks again. Best wishes, Joan. ----- Original Message ----- From: Amro Bilal To: jaws-uk@xxxxxxxxxxxxx Sent: Saturday, April 03, 2010 1:17 AM Subject: [jaws-uk] Re: Jaws not re-starting after quitting Joan, not really a solution but why not redefine the hotkey you use for Jaws and maybe place a fresh Jaws shortcut on the desktop and see if that works. I know that sounds crazy but I had to once or twice redefine the hotkey I use for Jaws even though the hotkey appeared defined alright in Properties. Cheers, Amro ----- Original Message ----- From: Joan Muir To: jaws-uk@xxxxxxxxxxxxx Sent: Friday, April 02, 2010 9:43 PM Subject: [jaws-uk] Jaws not re-starting after quitting Hi, Folks, Using Jaws 11. This problem has just started and I blamed BT Broadband help which I downloaded recently. However, I've uninstalled this and still have the Jaws problem. It simply will not re-start when I want it to. Even tried hitting J on the desktop and entering butno joy there either. I've checked that the hot key is still shown. The only thing I can do is to re-boot. Can anyone suggest what I should do? Best wishes, Joan. __________ Information from ESET Smart Security, version of virus signature database 4995 (20100402) __________ The message was checked by ESET Smart Security. http://www.eset.com