Hi all. I'm using JFW 4.5.1 at work on an MS 2000 setup. Until this past couple of days when using Outlook Jaws would say "Unread" where there were unread messages in my in box. Now it no longer differentiates between those read or unread however, it does do intermittently e.g. if I have an unread message it sometimes says "Unread" the first time Jaws reads it and, even though I've not opened the message the next time it doesn't say it's unread. Does anyone have any ideas what might be causing this and what I can do to resolve it. Many thanks. Steve