[jaws-uk] Re: JAWS Authorisation Questions

Dongle authorisation is a possibility that may recommend itself.
Regards.

Tristram Llewellyn
Sight and Sound Technology
Technical Support
www.sightandsound.co.uk

  ----- Original Message ----- 
  From: Pierre Beauchamp 
  To: jaws-uk@xxxxxxxxxxxxx 
  Sent: Friday, February 17, 2006 12:20 PM
  Subject: [jaws-uk] Re: JAWS Authorisation Questions


          Thank you Tristram for precise and detailed answer. Until now, I had 
naively believed that an authorisation was not lost when it was removed. I se 
that I was wrong, and this really increses very much my fear of seeng this ILM 
authorisation procedure to come here as well.
          Cheers,
          Pierre.

  At 11:19 17/02/2006, you wrote:
  >Hi George
  >All the "remove product activation" does is ecatly that, it does not contact 
the FS server to increment the count.  In this case my advice would be to 
before carrying out any work find their serial number from within the Jaws 
window and use that on the following link to see if there is an activation pick 
up post maintainance or whatever:
  >https://secure.freedomscientific.com/RNBO/Home/Installs_View2.asp
  >
  >
  >If the count is zero they can call our support and explain they need to 
re-activate Jaws after doing maintainance or switching PCs.  We will then 
attempt to sort things out from there so they can activate.  This way we can 
keep things going smoothly without there being undue delay.
  >
  >Of course take as much you can with media you may plan on using at some 
later date but if you loose the authorisation CD then we can usually obtain the 
authorisation number although we don't usually have it ourselves at S&S.  What 
makes things harder is if you cannot tell us the serial number, the Jaws isn't 
registered by you.  Then we have to go back to sales records which don't 
necessarily tell the whole story.  Keep your serial number handy if nothing 
else.
  >
  >If you are using Jaws 6.0 or later you will definitely need to use the 
"remove product activation" feature when passing a PC onto someone else so that 
you are the only one who has access to your license.  If you have Jaws 5.0 or 
below and use Quella and passing on the PC you can actually retrieve the 
license back to the floppy disk if you turn off your anti-virus and type 
"a:hjauth.exe c: a:".
  >
  >There is a grey around around Jaws 5.10 because some customers will still be 
using Quella whilst others who have brought Jaws when 5.10 came out will 
actually be running on ILM.  It is also evident when looking at Jaws build 
number, the version for ILM is 5.10.382, if you are running Quella then it is 
5.10.383 and you probably downloaded that off the net.
  >
  >Regards.
  >
  >Tristram Llewellyn
  >Sight and Sound Technology
  >Technical Support
  >www.sightandsound.co.uk
  >
  >  ----- Original Message ----- 
  >  From: George Bell 
  >  To: jaws-uk@xxxxxxxxxxxxx 
  >  Sent: Thursday, February 16, 2006 11:24 PM
  >  Subject: [jaws-uk] Re: JAWS Authorisation Questions
  >
  >
  >  Hi Tristram,
  >
  >  Can you confirm, or otherwise, that if following the correct
  >  internet procedure for removing a token, it does in fact
  >  adjust the count on the FS Activation server?
  >
  >  If this is indeed the case, then users should perhaps be
  >  advised to de-activate prior to making ANY hardware changes,
  >  in the knowledge that they could re-activate afterwards.
  >
  >  George.
  >
  >  -----Original Message-----
  >  From: jaws-uk-bounce@xxxxxxxxxxxxx
  >  [mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On Behalf Of Tristram
  >  Llewellyn
  >  Sent: 16 February 2006 16:17
  >  To: jaws-uk@xxxxxxxxxxxxx
  >  Subject: [jaws-uk] Re: JAWS Authorisation Questions
  >
  >  Robin you are correct, a token once downloaded cannot be
  >  credited back to the system.  Having said this even when it
  >  was possible to credit tokens back to disk it was not always
  >  universally done this was especially the case in educational
  >  institutions.  We can usually turn around requests to reset
  >  tokens quite quickly these days and an unintended side
  >  effect of the present arrangement is we know when our
  >  customers are having troubles and therefore provide useful
  >  intervention in those cases where we can help.
  >  Regards.
  >
  >  Tristram Llewellyn
  >  Sight and Sound Technology
  >  Technical Support
  >  www.sightandsound.co.uk
  >
  >    ----- Original Message -----=20
  >    From: Robin Clayden=20
  >    To: jaws-uk@xxxxxxxxxxxxx=20
  >    Sent: Thursday, February 16, 2006 3:14 PM
  >    Subject: [jaws-uk] Re: JAWS Authorisation Questions
  >
  >
  >    Hi Tris and all,
  >
  >    If you remove an authorisation as mentioned, it's lost
  >  isn't it? It's
  >    not as if it goes back to FS online and your allocation of
  >  3 `tokens'
  >    are replenished.
  >
  >    Unlike before when you could put it back on the floppy and
  >  re use it?
  >
  >    Robin.
  >    -----Original Message-----
  >    From: jaws-uk-bounce@xxxxxxxxxxxxx
  >  [mailto:jaws-uk-bounce@xxxxxxxxxxxxx]
  >    On Behalf Of Tristram Llewellyn
  >    Sent: 16 February 2006 14:51
  >    To: jaws-uk@xxxxxxxxxxxxx
  >    Subject: [jaws-uk] Re: JAWS Authorisation Questions
  >
  >
  >    No, the authorisation CD only has one function, that is to
  >  punp the 20
  >    digit auth number into the Windows registry to save user
  >  (and possibly
  >    with error) typing it in themselves.  Therefore it is not
  >  required when
  >    checking activations, for that you need your serial
  >  number.  The serial
  >    number is more like a customer reference to use when
  >  enquiring about
  >    your Jaws with FS or dealer whereas the 20 digit code
  >  actually
  >    identifies your copy of Jaws when you activate it.  In
  >  fact you don't
  >    need your authorisation CD at all provided your have the
  >  authorisation
  >    number to type in correctly. Regards.
  >
  >    Tristram Llewellyn
  >    Sight and Sound Technology
  >    Technical Support
  >    www.sightandsound.co.uk
  >
  >      ----- Original Message -----=3D20
  >      From: Barbara Wilson=3D20
  >      To: jaws-uk@xxxxxxxxxxxxx=3D20
  >      Sent: Thursday, February 16, 2006 2:33 PM
  >      Subject: [jaws-uk] Re: JAWS Authorisation Questions
  >
  >
  >      Does the Authorisation CD need to be in to do this?
  >
  >      Barbara
  >
  >      -----Original Message-----
  >      From: jaws-uk-bounce@xxxxxxxxxxxxx
  >      [mailto:jaws-uk-bounce@xxxxxxxxxxxxx]On Behalf Of
  >  TIDDYogg
  >      Sent: 16 February 2006 14:10
  >      To: jaws-uk@xxxxxxxxxxxxx
  >      Subject: [jaws-uk] Re: JAWS Authorisation Questions
  >
  >
  >      ...and to remove a key, George once said:
  >
  >      Go to Start, All Programs, JAWS6 point whatever, Tools,
  >      Remove Product Activation.
  >
  >
  >      ----- Original Message -----
  >      From: "Tristram Llewellyn" <tris-l@xxxxxxxxxx>
  >      To: <jaws-uk@xxxxxxxxxxxxx>
  >      Sent: Thursday, February 16, 2006 2:00 PM
  >      Subject: [jaws-uk] Re: JAWS Authorisation Questions
  >
  >
  >      If you go this this precise location on the
  >  www.fsactivate.com website
  >    you
  >      can check your authorisation count by providing your 5
  >  or 6 digit Jaws
  >      serial number (as you know it from your use of Quella
  >  floppy disks):
  >  =20
  >  https://secure.freedomscientific.com/RNBO/Home/Installs_View
  >  2.asp
  >      Regards.
  >
  >      Tristram Llewellyn
  >      Sight and Sound Technology
  >      Technical Support
  >      www.sightandsound.co.uk
  >
  >        ----- Original Message -----
  >        From: Barbara Wilson
  >        To: jaws-uk
  >        Sent: Thursday, February 16, 2006 1:45 PM
  >        Subject: [jaws-uk] JAWS Authorisation Questions
  >
  >
  >        I have two questions. Using JAWS Version 6.0 with the
  >  CD for online
  >        Authorisation.
  >
  >        Firstly, How can I get a count of Authorisation Keys
  >  remaining? I
  >    know how
  >        it was done using the floppy disc Authorisation, but
  >  not this new
  >    system
  >      of
  >        online Authorisation.
  >
  >        Secondly, When I install JAWS Authorisation onto a
  >  computer again
  >    using
  >      the
  >        CD for online Authorisation, how do I retrieve the
  >  Authorisation Key
  >    when
  >      I
  >        want to remove JAWS from that computer?
  >
  >        Thanks for any help offered.
  >
  >        Barbara
  >
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